McDonald's

3.5
1083 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1107 W Fm3040, Lewisville, TX
75067, United States

Hours

Reviews

3.5
1,083 reviews
5 stars
419
4 stars
216
3 stars
157
2 stars
73
1 star
218

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Speed

Customers frequently mentioned long wait times in the drive-thru and lobby, with some experiencing delays of over 30 minutes.

Customer Service

Feedback highlighted inconsistent customer service, with some staff being friendly and helpful, while others were reported as rude or dismissive.

Food Quality

Several reviews noted that food quality varied, with complaints about cold or stale items, while others praised the freshness of their meals.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting a clean environment, while others described it as filthy.
  • NM
    Nadia McAlester
    Jan 3, 2026
    1.0
    I wanted one fry. They said no. 0/10
  • CB
    ceirra blanton
    Jan 1, 2026
    1.0
    Today 1/1/26 we went to this location through the drive thru, we ordered 3 breakfast meals, that came with ABSOLUTELY NO hashbrowns what so ever. Now it’s our own fault for not checking the bags when we got the food but the matter of the deal is we got PULLED into a waiting spot for a extra 6 minutes for this order for it to still come out wrong. And we were charged FULL price for all of these damn meals. So we lost money and didn’t have the right shit. And we got an extra sandwich that we didn’t order. I called up there and there was so reasoning or compromise besides “come back another time and I can replace them”. So insane that you guys can’t insure the order is correct after pulling someone up to wait extra timing because you guys are worried about drive thru timing.. if someone is giving you money to eat at your establishment. It should always be customer satisfaction over Bullshit corporate ruling of timing.
  • SD
    SUJAY D
    Dec 21, 2025
    1.0
    Waiting in drive-through line for 30 min and they didn’t even get my order right. It’s not like I ordered in the speaker I ordered on the app. They took forever to get my order. The Time this issue happened was between 12-1 am The night staff was struggling to do their job. I know they were trying but to wait 30 min in a drive through was ridiculous…
  • AF
    Andrew Formcihella
    Dec 20, 2025
    1.0
    Freezing in the lobby. No one announces when your order is ready and they put everything in to go bags. It’s like they don’t want anyone to dine in.
  • LR
    Leah Reyes
    Dec 15, 2025
    1.0
    They’ve been slacking off ALOT they’ve gotten so many of my orders wrong and they’re just a bunch of people that don’t even care about the stuff that people order. Be better.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Lewisville, TX?

McDonald's in Lewisville, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's location offers delivery services 24/7, including same-day and no-contact delivery.