Krustaceans Seafood

4.5
2525 reviews

About

Seafood Restaurant

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

Krustaceans Seafood
2601 S Stemmons Fwy, Lewisville, TX
75067, United States

Hours

Reviews

4.5
2,525 reviews
5 stars
2,011
4 stars
190
3 stars
76
2 stars
79
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, particularly highlighting staff member Paris for her exceptional hospitality.

Food Quality

The food received mixed reviews; while many found it delicious and well-seasoned, some reported issues with blandness and inconsistency.

Atmosphere

The restaurant's atmosphere was generally described as relaxed and enjoyable, with good music contributing to a pleasant dining experience.

Order Issues

Several customers experienced problems with their orders, including delays, missing items, and discrepancies between what was advertised and what was served.
  • DC
    Donny Claborn
    1 day ago
    5.0
    First time trying fried lobster tail. Delicious. All of their flavored butters are wonderful. Especially the honey. Drinks are great nd atmosphere is relaxing. Customer service top notch. Im bad with names but those ladies where wonderful.
  • RC
    Raders Cool
    4 days ago
    4.0
    Food was ok. The prices are reasonable. But there is an ATM machine next to the counter. CASH ONLY! It sounds the way of xxxxxx sales and income taxes. I also did not like to use no brand so so ATM machine due to the ATM tricks to steal identities. Please accept credit cards without mandatory using of the No Brand ATM machine for CASH ONLY Policy.
  • RR
    Rithu
    Jan 5, 2026
    1.0
    I placed an online takeout order on December 23 and arrived at the restaurant during my lunch break, only to find out they had a delayed opening and were completely closed. There was no notice online and no communication to customers who had already placed orders. This caused a major inconvenience — I was out $30 and had to scramble to find somewhere else to eat during a limited break. Later that day, I called the restaurant to explain that I never picked up my food and requested a refund. Frankly, the restaurant should have reached out first to apologize and automatically process refunds for affected orders. As of today, I still have not received my refund. I will now be contacting my bank to dispute the charge. If you’re reading this review, I would strongly recommend not ordering from this restaurant due to their lack of communication, accountability, and customer service.
  • NP
    Neddie Poo
    Jan 4, 2026
    3.0
    I got the Bayside Platter, 2pc fish, and to go Seafood Potato. Let’s start with the bayside Platter. This was just ok because the seasoning,(honey garlic) is NOT the best for a boil. The potatoes were soft but good. The Seafood Potato was something I can make at home. Nothing to special. I believe the crab on was imitation crab. The problem is, the price should included real crab. Let’s get to the fish. Well, that was good and crunchy but to salty for my liking. Overall is was chill and the service was great ❤️🙏🏽 Please note, I will be back. I will find something different until I find what I like. Thank you, Myya Harris 🙏🏽
  • PC
    Paula C
    Jan 2, 2026
    1.0
    Do Not place online orders here. This business has gone out of business but not removed their online ordering system. They'll take your money, but you won't get any food. This was my personal experience on 12/19/25. My bank is still trying to recover my money.

Frequently Asked Questions About Krustaceans Seafood

What are the operating hours of Krustaceans Seafood?

Krustaceans Seafood is open from Wednesday to Sunday. Hours are Wednesday and Thursday 11:30 AM to 10:00 PM, Friday 11:30 AM to 8:00 PM, Saturday 11:30 AM to 9:00 PM, and Sunday 12:00 PM to 8:00 PM. The restaurant is closed on Monday and Tuesday.

Does Krustaceans Seafood offer delivery and pickup options?

Yes, Krustaceans Seafood offers both in-store pickup and delivery services.