McDonald's

3.6
1109 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7701 McPherson Road, Laredo, TX
78046, United States

Hours

Reviews

3.6
1,109 reviews
5 stars
482
4 stars
228
3 stars
121
2 stars
74
1 star
204

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

The restaurant was frequently described as dirty, with specific complaints about the playground and dining area.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.

Management Issues

Several customers noted a lack of effective management and training for staff, contributing to the overall negative experience.

Food Quality

While some customers enjoyed the food, there were complaints about portion sizes and food being served cold or incorrectly prepared.
  • JW
    Jasmine WW
    Oct 21, 2025
    1.0
    Terrible service every time I visit this McDonald’s. The managers and staff are always rude, and you never feel welcome. Today I had to wait over 30 minutes for a simple burger while sitting in my car—no one came to help. When I finally went inside to check, the burger had been sitting there the whole time. The manager just said “sorry.” My time was wasted and I ended up with a cold burger. Some staff members can’t even communicate properly in English, which makes things worse. The kids’ playground is another disappointment—always dirty and poorly maintained. It’s a nice idea to have a play area for children, but it’s far from hygienic. I really hope management takes this feedback seriously and makes improvements.
  • AR
    Arturo Ruiz
    Oct 10, 2025
    1.0
    Super slow service and orders always wrong... 2nd always this location
  • KP
    Kassandra Perez
    Oct 5, 2025
    1.0
    Long wait for just a mcgriddle
  • EC
    Eric Cazares
    Sep 30, 2025
    2.0
    Food tastes OK Company is disgustingly applying Shrinkflation you can obviously tell that they are making all the buns and meat portions, smaller, and keeping the price is the same. Fast food is not worth it, you pay a high price for convenience and are getting smaller portions. You can get a better meal at a sitdown restaurant for the same price. People need to stop being stupid and falling victims to convenience and being candid these portions I don’t even look like the pictures of the advertise .
  • RD
    Ron D
    Sep 13, 2025
    1.0
    This is consistently the worst McDonald’s or business that I have ever been to. This review is a culmination of bad experiences. Every time I go they screw something up or take forever. It is the only place where when I’m asked if I want a receipt I say yes, because I know I’ll need it as evidence. I shouldn’t be forgotten about after being sent to a parking space to wait. I shouldn’t be given ice cream at the window then made to wait for 30 min in the parking lot for food. I shouldn’t have to argue and debate that I didn’t order 5 happy meals I ordered one quarter pounder. Every time I go I feel like an idiot for going back. I can see the arches from my yard but I usually drive to the next McDonalds for an acceptable experience but today they sucked me back in with the convenience of close proximity. And yup I left feeling like an idiot who just got back w their toxic ex for the 10th time. Skip this one and go to another location.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 7701 McPherson Road, Laredo, TX?

McDonald's at 7701 McPherson Road operates 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.