McDonald's

3.9
2459 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4717 San Bernardo, Laredo, TX
78040, United States

Hours

Reviews

3.9
2,459 reviews
5 stars
1,262
4 stars
513
3 stars
272
2 stars
111
1 star
301

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising staff for being kind and helpful, while others report rude and disrespectful behavior from employees.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Speed of Service

Service speed is inconsistent; some customers report quick service, while others mention long wait times and delays.

Food Quality

Food quality received mixed reviews, with some enjoying the meals while others complained about cold or poorly prepared items.

Cleanliness

Cleanliness is a concern for some customers, particularly in areas like the children's play zone and overall restaurant hygiene.
  • TW
    Terry Williams
    Nov 12, 2025
    5.0
    Quick coffee at drive through
  • PJ
    Pickle Jar
    Nov 12, 2025
    1.0
    I ordered my food online 20 min before to get it picked up and i wait in the curbside for 30 min and NOTHING, i didn’t even get a receipt on the app or anything, just a waste of my time and money. It was just a simple burger n fries i dunno how they can mess this up that badly, i want my money back.
  • VA
    Valerie Amador
    Nov 8, 2025
    1.0
    Place is disgusting not clean at all and they have no sense of customer service in this restaurant and they leave your food over in a counter and we as customers have to ask if that is our order what is the point of getting a number at the table if they don't even bother to bring your food over to the table There is no Manager who has control in this specific location bad service over all
  • JJ
    Jaky Jimenez
    Nov 8, 2025
    3.0
    One day out of the month they have ice-cream. 🙄
  • AP
    Angel Padilla
    Nov 3, 2025
    1.0
    This McDonald's is one of the worst ones in laredo they canceled my order several times.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 4717 San Bernardo, Laredo, TX?

McDonald's at this location is open 24 hours a day, 7 days a week, including delivery and drive-thru services.

Does McDonald's at this location offer delivery services?

Yes, McDonald's offers delivery services including same-day and no-contact delivery options.