McDonald's

3.8
1854 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2301 Guadalupe Street, Laredo, TX
78043, United States

Hours

Reviews

3.8
1,854 reviews
5 stars
898
4 stars
324
3 stars
243
2 stars
99
1 star
290

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with many experiencing delays of 20-60 minutes for their orders.

Order Accuracy

A significant number of reviews mentioned incorrect orders, with customers often receiving the wrong items or missing components.

Staff Attitude

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and dismissive.

Food Quality

While some customers praised the food, many noted issues with cold or stale items, particularly fries.

Cleanliness

Several reviews highlighted concerns about cleanliness, particularly in the dining area and restrooms.
  • AG
    Angie Garza
    2 days ago
    1.0
    I hadn't been to McDonald's in a long time, but I was in a hurry so I decided to go through drive-thru. Customer service was poor (e.g. not acknowledged, not a smile seen, etc.). Food was ok, but nothing like I remembered. And, part of my order was missing. Sad.
  • RG
    Rafael Gongora
    5 days ago
    1.0
    The management team it is just rude the food was burnt and the manager tell me that she can't do nothing because the oil was old and even if she do the order again it will come out the same way this place it is just ridiculous and very dirty
  • AS
    Arthur Saenz
    Nov 10, 2025
    1.0
    Awful service, aways giving the wrong order and lines of cars holding for 30-40 minutes? And inside don’t open until 9am? Very disappointing now I rather go to Whattaburguer or Burguer King specially for my morning coffee.
  • LA
    Leah Admire
    Nov 5, 2025
    3.0
    Nothing special
  • MM
    Mario Martinez
    Oct 18, 2025
    1.0
    Service was slow. The food was cold. I waited about twenty minutes for one order I went around 2am no one was there ordering unacceptable

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2301 Guadalupe Street, Laredo, TX?

McDonald's at 2301 Guadalupe Street, Laredo, TX is open 24 hours every day, including drive-thru and delivery service.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location provides 24/7 drive-thru service for customer convenience.