McDonald's

3.7
1424 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2311 NE Bob Bullock Loop, Laredo, TX
78045, United States

Hours

Reviews

3.7
1,424 reviews
5 stars
643
4 stars
289
3 stars
180
2 stars
63
1 star
249

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff and management, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.

Wait Times

Customers consistently experienced long wait times for their orders, often exceeding 30 minutes, even during less busy hours.

Cleanliness

The establishment was frequently described as dirty, with unclean tables and floors, contributing to an overall poor impression.

Food Quality

Several customers complained about cold or poorly prepared food, including burnt items and stale buns.
  • RG
    Ray Garza
    Nov 16, 2025
    5.0
    Great customer service from Santiago!
  • EP
    Enrique Picazo
    Nov 15, 2025
    1.0
    Ordered a meal in the Drive-Thru and was asked to wait in the parking lot. It was never delivered to me. They wasted 25 minutes of my time. So I just went to a different McDonald's.
  • JB
    Josue Balb
    Nov 2, 2025
    5.0
    We always get breakfast here before shopping at TJ maxx and HEB. Premises clean, and staff is very friendly.
  • CC
    clairoyz
    Oct 25, 2025
    1.0
    2 burgers 1 basket fry 30+ min wait. employee almost gave our order to some other dude. absolutely crazy.
  • JM
    Josh Mondragon
    Oct 20, 2025
    2.0
    Was not greeted by drive thru lady, she was on her phone, asked for hot n spicy with cheese got charged a mcdouble. When inside store told an employee got a spicy with no cheese, when inside again. Employee was taking out trash with gloves and most sure he gave the burger with same gloves he had on. Oh and wrong sauce.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2311 NE Bob Bullock Loop, Laredo, TX?

This McDonald's is open 24/7, every day of the week, from 12:00 AM to 11:59 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery services.