McDonald's

3.7
1439 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2311 NE Bob Bullock Loop, Laredo, TX
78045, United States

Hours

Reviews

3.7
1,439 reviews
5 stars
648
4 stars
290
3 stars
180
2 stars
63
1 star
258

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with reports of rude staff, unhelpful managers, and long wait times.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a lack of proper maintenance and hygiene.

Management Issues

Feedback pointed to unprofessional behavior from management, including rudeness and lack of accountability for service failures.
  • SB
    Sherry Bertelly
    2 days ago
    1.0
    This McDonalds is very rude and slow and they are so incompetent, they’re employees always mess up my orders
  • RM
    Rodrigo Marron
    Jan 2, 2026
    1.0
    Cada vez peor el servicio lento y ordenes equivocadas, sin olvidar que no te regresan el cambio correcto
  • MM
    Marialuz Medina
    Dec 23, 2025
    1.0
    Very very bad service, don’t listen to what you order they they give whatever they feel like giving today I at least told them a good 3-4 times what we wanted and they just didn’t give a shit. Don’t come here
  • TZ
    Tiffiny Zavala
    Dec 20, 2025
    1.0
    Spent 30 mins of my lunch in the Drive Thru line to NOT even get my food at the End!! Apparently NO iced coffees were being made, then another employee said you would have to wait for 5 mins. “ WORST CUSTOMER SERVICE FROM ALL THE CASHIERS SPECIFICALLY OVERNIGHT SHIFT “
  • TB
    The Boss
    Dec 17, 2025
    1.0
    Dumbest thing ever I was told this particular franchise don't offer refills bc of COVID which hasn't been considered pandemic state in yours. This makes absolutely sense I've visited numerous franchises in many cities and have never been given this idiotic response to a refill

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 2311 NE Bob Bullock Loop, Laredo, TX?

This McDonald's is open 24/7, every day of the week, from 12:00 AM to 11:59 PM.

Does this McDonald's location offer delivery services?

Yes, McDonald's offers delivery including same-day and no-contact delivery services.