Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,001 reviews
5 stars
472
4 stars
211
3 stars
143
2 stars
53
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, particularly at the drive-thru.
Food Quality
While some customers enjoyed the food, there were complaints about cold items, incorrect orders, and even rotten food.
Cleanliness
The restaurant was noted for being clean, but some customers experienced dirty tables and unsanitary conditions.
Management Concerns
Several reviews highlighted poor management and lack of training among staff, leading to negative customer experiences.
Positive Experiences
Despite the issues, some customers praised the friendly service during morning hours and the efficiency of mobile orders.
- JRJuniorlll Rosales5 days ago1.0Took 30 minutes for me to get down and ask for my order was waiting on the number they send me and manager didn’t know what happened with my order then she said that their missing the cheeseburgers but waited another 10 minutes for them to give me my order. This un experienced girl a young one can’t be left alone people waiting for their orders on the lobby, and she can’t even look at you when you talk to her very unprofessional
- STSamer TabelOct 30, 20254.0This is McDonald's not mush to say other they have a good value basket of fries.
- MLMichele LynnOct 5, 20251.0The driver through lady was very rude when she couldn’t hear me and the manager was even more rude when I tried to explain the situation and told me leave. Called corporate also for a complaint
- BNBiggus NickusSep 21, 20251.0They keep forgetting stuff in my orders. I don't have time to keep going back and arguing over it. Not going back
- BBBlueAug 19, 20255.0Cleanest McDonald's I've ever ate at.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 2515 Jacaman Road in Laredo, TX?
McDonald's at 2515 Jacaman Road in Laredo, TX is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.
Can I place an order for delivery or pickup online from this McDonald's?
Yes, you can order online via their delivery URL or McDonald's smart link for quick ordering.
Is there a drive-thru available at this McDonald's location, and what are its hours?
Yes, there is a drive-thru available and it operates 24/7 every day of the week.
What payment options are accepted at McDonald's on Jacaman Road?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services can I expect at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any convenience stores nearby where I can shop or fuel up after visiting McDonald's?
Yes, nearby options include Valero, 7-Eleven, and multiple Stripes locations offering gas, convenience shopping, and automotive services.
What nearby restaurants can I visit besides McDonald's for a different dining experience?
Nearby restaurants include Laredo Taco Company, Pollo Feliz Express, Lucky Dragon, Texas Tacos, Taco Palenque, and Caleb’s Taco Shop.
Are there hotels close to McDonald's on Jacaman Road for travelers?
Yes, nearby accommodations include Staybridge Suites Laredo International Airport, Tru by Hilton Laredo Airport, Home2 Suites by Hilton Laredo Airport, and Hilton Hotel.
Is there any entertainment or nightlife near the McDonald's location?
Nearby nightlife includes Cowboys Laredo and Vibe Laredo, which offer bars, dance clubs, and amusement park attractions.