McDonald's

3.8
1010 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2515 Jacaman Road, Laredo, TX
78041, United States

Hours

Reviews

3.8
1,010 reviews
5 stars
473
4 stars
213
3 stars
143
2 stars
53
1 star
128

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unprofessional staff behavior, and incorrect orders, particularly in the drive-thru.

Food Quality

Several reviews mentioned cold or improperly prepared food, with some customers receiving rotten items.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted dirty tables and unsanitary conditions.

Customer Service

Many customers expressed dissatisfaction with the attitude of staff and management, citing rudeness and lack of assistance.

Mixed Experiences

Some customers had positive experiences, particularly during morning hours, highlighting good service and food quality.
  • JD
    Jose Díaz
    Jan 3, 2026
    1.0
    ask if they could change my frappe and they didn’t get what i ment and she started giving these ugly face expressions towards me and i told her tha she don’t look good acting like that and she was there all quite like she didn’t care and her giving that bad attitude is just worst for her i literally just ask to change my frappe cus it was melted like???
  • JM
    Julio Murillo
    Jan 3, 2026
    5.0
    Restaurante, El venado, tiene las mejores carnitas y tripitas y el mejor servicio. Gracias! 👍
  • NG
    Natalia Galvan
    Dec 20, 2025
    1.0
    Went on my lunch break for TWO hot n spicy also got A large caramel frappe thy parked me for more than 20 minutes I get down ask for the order the employee was so unprofessional was giving attitude with her face gestures asked for my receipt I proceeded to inform her I didn’t get one she starts looking through her orders at the table and tells me she doesn’t have no order for which I got and asked for my receipt again at this point my break was over I needed to get back to work her face expressions where so unprofessional I proceeded to ask someone passing by (looked like a manager) to please help me out because I was getting no where with the employee he goes to the back n makes them gives them to the girl to hand to me with no apologies given towards such a rude experience literally had to go through all tht just for TWO HOT N SPICY
  • RR
    Ricardo Ramos
    Dec 18, 2025
    1.0
    I’ve had multiple issues with this store. I have to wait 20 + minutes for my food and they always get it wrong. Especially, when I have to get down every employee sees you and NEVER ask if u been helped out you can be standing for 10 min and nothing they walk by and like if u are not there
  • EC
    Elvia Contreras
    Nov 29, 2025
    1.0
    I went thru the drive thru. I asked for the strips I asked for hot mustard sauce and buffalo sauce. They charged me extra for the sauce. IT WASN’T IN THE BAG!!! I drove away made it home and no sauce. They didn’t have a lot of people It makes me mad!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 2515 Jacaman Road in Laredo, TX?

McDonald's at 2515 Jacaman Road in Laredo, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same-day delivery, and no-contact delivery services.