McDonald's

3.8
1199 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2502 S Zapata Hwy, Laredo, TX
78046, United States

Hours

Reviews

3.8
1,199 reviews
5 stars
593
4 stars
204
3 stars
132
2 stars
64
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for both drive-thru and curbside orders, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or improperly cooked items.

Cleanliness

Several customers noted that the restaurant was not clean, with specific mentions of dirty conditions and bad smells.

Customer Service

Customer service experiences varied widely, with some staff being friendly and helpful, while others displayed poor attitudes and unprofessional behavior.
  • RI
    Renata Ibarra
    Nov 14, 2025
    5.0
    Best McDonalds ever and great service.
  • SS
    Salvador
    Nov 7, 2025
    2.0
    Dirty place, cold food
  • GF
    Gaytan Family
    Nov 4, 2025
    1.0
    They took off the monopoly stickers. Even though the game says it ends 11/2 on the peels it says it could be redeemed by the 23rd. Cheating me out of a code. While they get to pocket the rest of the stickers. I have plenty peels that I have yet to Put on the app in my purse & I highly doubt they will know whether it was purchased today or any other day prior to Nov. 2nd. Stupid Manager was no help either.
  • GA
    Gerardo Arellano
    Oct 25, 2025
    1.0
    Check your food before you take a bite !! Found a hair inside my burger!!! Manager did ask to stop by after I called and complained. Thanks but no thanks!!
  • DR
    Destiny Rodriguez
    Oct 17, 2025
    1.0
    The Place is dirty never clean and also they need to prioritize the diner and not just the drive-through no matter what horrible serving horrible food took almost an hour to get food would never go back.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 2502 S Zapata Hwy, Laredo, TX?

McDonald's at 2502 S Zapata Hwy is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at this location has a drive-thru that operates 24/7.