McDonald's

3.8
1205 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2502 S Zapata Hwy, Laredo, TX
78046, United States

Hours

Reviews

3.8
1,205 reviews
5 stars
597
4 stars
204
3 stars
133
2 stars
64
1 star
207

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Speed

Numerous reviews highlighted long wait times for both drive-thru and curbside orders, with some customers waiting over 30 minutes.

Cleanliness

Several customers noted that the restaurant was dirty and not well-maintained.

Customer Service

Feedback indicated a mix of positive and negative experiences with staff, including reports of rude behavior from management.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items.
  • EA
    Editing Account
    Dec 31, 2025
    1.0
    they closed on New Year’s Eve like I’m trying to get a coffee and as soon as I get there the lights turn off and they put cones in the entrance
  • JV
    Jrcas vl
    Dec 16, 2025
    3.0
    I am a daily customer and usually night shift takes my order wrong all the time. I ask my double cheese burgers plain with cheese only and they Always see to get it wrong. I asked for my hot and spicy plain with mayo and cheese, and they got it wrong 2 times I gave up the 3rd time and just kept the food and didnt call. Because the lady who was first fighting me about the burgers being plain made me go all the way back for a whole new order all for it to be wrong again. So I didn’t go back anymore I just kept the order.
  • RG
    Robert Garza
    Dec 14, 2025
    5.0
    Fast food great times
  • YT
    You Tube
    Dec 10, 2025
    5.0
    Buen lugar para comer aun que la app no funciona para los descuentos ni cafe frappe no he encontrado
  • GF
    Gaytan Family
    Nov 4, 2025
    1.0
    They took off the monopoly stickers. Even though the game says it ends 11/2 on the peels it says it could be redeemed by the 23rd. Cheating me out of a code. While they get to pocket the rest of the stickers. I have plenty peels that I have yet to Put on the app in my purse & I highly doubt they will know whether it was purchased today or any other day prior to Nov. 2nd. Stupid Manager was no help either.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 2502 S Zapata Hwy, Laredo, TX?

McDonald's at 2502 S Zapata Hwy is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at this location has a drive-thru that operates 24/7.