Whataburger

3.5
2660 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3797 N HOUSTON SCHOOL RD, LANCASTER, TX
75134, United States

Hours

Reviews

3.5
2,632 reviews
5 stars
1,044
4 stars
498
3 stars
332
2 stars
193
1 star
565

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food, leading to customer dissatisfaction.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and inattentive, particularly during busy hours.

Food Quality

While some customers praised the food as hot and delicious, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness and Environment

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions, which detracted from the overall experience.
  • AW
    Angel Wallace
    Nov 15, 2025
    5.0
    My bacon 🥓 cheese Burger was so good. I went to this location at 10:30pm and the store was clean and it smelled pleasant. My fries were fresh hot and I just wanted to let those guys know that I enjoyed every bite Keep up the good work night shift on Houston school road
  • LC
    LauraLu C
    Nov 11, 2025
    5.0
    Im heading back to Chicago and HAD TO GET MY WHATABURGER before I go. They don't have these in Illinois!!!
  • ES
    Eli Spencer
    Nov 10, 2025
    5.0
    Only issues, no napkins. But don't worry most fast food restaurants forget them 99% of the time.
  • MA
    Marcus Aurelius
    Nov 4, 2025
    5.0
    Love me what a burger. I order with no mustard and add my own. Too much if I don't
  • CH
    Carina Hernandez
    Nov 4, 2025
    1.0
    Very bad customer service, they leave you in the line.Waiting for a long time

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Lancaster, TX?

Whataburger is open 24 hours a day, 7 days a week in Lancaster, TX.

Does Whataburger in Lancaster offer delivery or curbside pickup services?

Yes, this location offers both curbside pickup and delivery services.