Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
2,326 reviews
5 stars
984
4 stars
473
3 stars
279
2 stars
179
1 star
411
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong modifications, leading to customer frustration.
Customer Service
While some customers praised individual staff members for their politeness and helpfulness, overall feedback indicated a lack of urgency and professionalism among the staff.
Cleanliness
Several reviews mentioned that the dining area was dirty and poorly maintained, contributing to a negative dining experience.
Food Quality
Customers expressed disappointment with the quality of food, citing issues such as cold items, old ingredients, and poorly prepared meals.
- CLChristofer Leiva2 days ago1.0Worst, they move slow taking 1 hour to order a burger and some fries wait in line a good 45 min to get old fries, when I asked for new ones I get older ones thrown upside down in my bag. They are all rude and slow!!!!!!foods nasty waisted money. Tooooo much mustard!!!!!
- CMClaretta Maxwell-WashingtonJan 2, 20265.0Nice polite Customer service! Fresh food😋 Clean Environment 👌🏽 The cashier even wipe down our cups! Thanks!
- EBElizabeth BuenoDec 27, 20251.0Waited for 45mins and they forgot to put the burger In the bag customer in front waited for an hour. Customer service was horrible. Not fast.
- BHBreana HDec 24, 20251.0My entire order was incorrect. Only two of the burgers had cheese, even though I paid an additional $0.60 per slice and should have received it on all of them. I am extremely disappointed and frustrated that I waited in line, was rushed through ordering, and still received incorrect food. I had been out all day running errands and came home exhausted, looking forward to a meal I believed was prepared properly. By the time I realized the mistake, the store was already closed, making it pointless to return. Food is expensive, and money is not easy to come by. This situation is unacceptable. I understand that it’s Christmas Eve and employees want to get home to their families, but customers still deserve accurate orders—especially when we are the ones supporting the business. Please do better, Whataburger.
- GJGeorge Freeman Jr.Dec 19, 20251.0Placed order for breakfast 35 min before a meeting and never received order because I had to make this meeting. It's shame for 2 tacos they can't get it right. Breakfast food should be ready and to serve people. There was enough staff just bad organization and no respect for people time. It sad I can't spend money on my own community due to lack of service.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Lancaster, TX?
Whataburger at 120 N Interstate 35 E in Lancaster, TX is open 24 hours a day, 7 days a week. Holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
What types of food can I expect at Whataburger?
You can enjoy burgers, chicken, salads, breakfast, and desserts made fresh to order using 100% pure beef and a toasted five-inch bun.
Is Whataburger wheelchair accessible?
Yes, the Lancaster Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Does Whataburger welcome children and offer kids menu options?
Yes, Whataburger welcomes children and has a children's menu available to cater to younger guests.
Can I dine inside at Whataburger or is it takeout only?
You can dine inside at Whataburger as it has seating available, along with takeout, curbside pickup, and delivery options.
What nearby places can I visit before or after dining at Whataburger?
Nearby places include Panda Express for additional dining options, Starbucks to enjoy coffee, and Walmart Supercenter for shopping needs, all close to Whataburger at 120 N Interstate 35 E.
Are there convenient car rental services near Whataburger for travelers?
Yes, Dollar Rent a Car and Thrifty Car Rental are nearby, making it easy for travelers to rent a vehicle before or after visiting Whataburger.
Is there a coffee shop near Whataburger for a morning pick-me-up?
Yes, Starbucks is nearby, so you can grab your coffee either before or after enjoying your meal at Whataburger.
What other fast food or dining options are near the Whataburger Lancaster location?
Besides Whataburger, Charleys Cheesesteaks offers American fast food, and Panda Express serves Asian cuisine nearby, providing a variety of dining choices in the area.