Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
2,295 reviews
5 stars
970
4 stars
470
3 stars
275
2 stars
178
1 star
402
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold, old, or improperly prepared items.
Staff Attitude
Customer service experiences varied, with some praising individual staff members while others reported rudeness and lack of attentiveness from the team.
Cleanliness
Several reviews mentioned cleanliness issues within the dining area and restrooms, indicating a need for better maintenance.
- CJChris JNov 16, 20251.0The staff is purposely slow and very rude. Whether I get food for myself or if I’m waiting for a personal, online order, I always wait 20+ minutes. There’s plenty of staff on but they move like syrup.
- MMMontana MontanaNov 16, 20255.0Thanks to the African American woman that's working at the window right now 11/16/24 at 4:38 a.m. she was a great person in spirit and made sure I got a great meal
- TZTiffany ZeiglerNov 7, 20251.0I haven’t visited this location in a year and now I remember why. They are slow and have no desire to work. You applied for the job and agreed to the terms of employment. We waited 30 minutes for FAST FOOD. The guy in the restaurant didn’t even get that chance. He stood there for 15 minutes waiting to even be acknowledged. He finally gave up and left. Who in the heck is nightime management?? The restaurant was also dirty. Is there no pride in doing a good job? This is why I’d visit any other location but this one. Spent $30 for poor service and overly salted fries. If we weren’t in a rush—this location wouldn’t have gotten a dime from me. Do better or get a new job.
- RHRoy HortonNov 6, 20253.0Long review alert. I went today for a makeup visit, the night before my food was not right. Well guess what the next night, it was the exact same which means "Houston we have a problem". Although the manager Sam was very courteous and helpful, the quality of food is still not to standard operating procedure. I have been a customer at this location for 6 years, so I know what good taste like. Ordered 2 Burgers plain all the way. I got a soggy, lettuce withered sandwich. Also got onion rings( half cooked). The only highlight was the strawberry shake, so I will have to get my burgers from In/out and my shakes from here. Please review the playbook for operating a whataburger, don't allow and short cuts and be what you are supposed to be. "What a burger"
- CCChristy ColemanNov 5, 20251.0Order two orders of the whatawings The sweet and spicy not only did they give us burnt chicken crusts with hardly any meat but they didn't even put the sauce on the chicken so we took it back up there and told them that they did not prep our food correctly and they proceeded to just give us a bowl of sauce to do it ourselves and told us that was the best they could do this is not the first time something like this has happened there either
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger in Lancaster, TX?
Whataburger at 120 N Interstate 35 E in Lancaster, TX is open 24 hours a day, 7 days a week. Holiday hours might differ.
Does Whataburger offer curbside pickup and delivery services?
Yes, Whataburger offers both curbside pickup and delivery services for customer convenience.
What types of food can I expect at Whataburger?
You can enjoy burgers, chicken, salads, breakfast, and desserts made fresh to order using 100% pure beef and a toasted five-inch bun.
Is Whataburger wheelchair accessible?
Yes, the Lancaster Whataburger location has wheelchair accessible entrance, parking, seating, and restrooms to accommodate all guests.
Does Whataburger welcome children and offer kids menu options?
Yes, Whataburger welcomes children and has a children's menu available to cater to younger guests.
Can I dine inside at Whataburger or is it takeout only?
You can dine inside at Whataburger as it has seating available, along with takeout, curbside pickup, and delivery options.
What nearby places can I visit before or after dining at Whataburger?
Nearby places include Panda Express for additional dining options, Starbucks to enjoy coffee, and Walmart Supercenter for shopping needs, all close to Whataburger at 120 N Interstate 35 E.
Are there convenient car rental services near Whataburger for travelers?
Yes, Dollar Rent a Car and Thrifty Car Rental are nearby, making it easy for travelers to rent a vehicle before or after visiting Whataburger.
Is there a coffee shop near Whataburger for a morning pick-me-up?
Yes, Starbucks is nearby, so you can grab your coffee either before or after enjoying your meal at Whataburger.
What other fast food or dining options are near the Whataburger Lancaster location?
Besides Whataburger, Charleys Cheesesteaks offers American fast food, and Panda Express serves Asian cuisine nearby, providing a variety of dining choices in the area.