Pizza Hut

2.9
622 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 1450 W. Pleasant Run in Lancaster, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1450 W. Pleasant Run, Lancaster, TX
75146, United States

Hours

Reviews

2.9
622 reviews
5 stars
202
4 stars
71
3 stars
51
2 stars
46
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned receiving cold, burnt, or improperly made food, leading to dissatisfaction.

Cleanliness

Multiple customers expressed concerns about the cleanliness of the restaurant and food preparation areas.

Delivery Issues

Customers frequently experienced delays in delivery, with some orders taking over two hours to arrive.
  • JJ
    JG
    Nov 2, 2025
    1.0
    This location is a mess! I ordered online & when I get there to pick up my order one of the men said 5 more minutes! Waited for like almost a hour until I had to ask for a refund!! A lady even got there way after me ordered her pizza there & got her order before me!! I would give this place a negative ZERO!
  • LP
    Lawrence Patterson
    Oct 20, 2025
    1.0
    When returning Pizza back to the Lancaster location, GM refused to give good customer service according to the order that I made I'd ask for pan crust they didn't have it in house, so when I brought the pizza back it was told to me that I can't get you pain crust if you didn't pay for it because of the inconvenience $1.00 for pan crust I was disappointed not only in the service but the response that a general manager would give a customer for the inconvenience nobody wants to answer the phone when I called because they have one phone that's not my responsibility I am a customer I should not know what's going on but only to be served as a regular customer we need to work on this.
  • SC
    Suzanne Childs
    Oct 14, 2025
    5.0
    fast delivery
  • JS
    Jeremy Smith
    Sep 20, 2025
    1.0
    The worst pizza hut. 2 hrs wait no update. At least I got my money back
  • SL
    Serving The Lord
    Aug 23, 2025
    5.0
    Fast and friendly service

Frequently Asked Questions About Pizza Hut

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Where can you get food delivery in Lancaster, TX?

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