Pizza Hut

2.9
624 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 1450 W. Pleasant Run in Lancaster, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
1450 W. Pleasant Run, Lancaster, TX
75146, United States

Hours

Reviews

2.9
624 reviews
5 stars
203
4 stars
71
3 stars
51
2 stars
46
1 star
253

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for orders, poor communication, and unresponsive staff.

Food Quality

Many reviews mentioned issues with incorrect orders, cold food, and unsanitary conditions in the restaurant.

Customer Service

Several customers experienced rude or unprofessional behavior from staff, leading to dissatisfaction with their overall experience.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, indicating inconsistency in performance.
  • SW
    Shamaron White
    Dec 17, 2025
    1.0
    The call system is horrible you can’t even alter you order without it taking an hour of being on hold and the store staff doesn’t even answer the phone when you finally do get transferred this place is horrible I will never order here again
  • JJ
    JG
    Nov 2, 2025
    1.0
    This location is a mess! I ordered online & when I get there to pick up my order one of the men said 5 more minutes! Waited for like almost a hour until I had to ask for a refund!! A lady even got there way after me ordered her pizza there & got her order before me!! I would give this place a negative ZERO!
  • LP
    Lawrence Patterson
    Oct 20, 2025
    1.0
    When returning Pizza back to the Lancaster location, GM refused to give good customer service according to the order that I made I'd ask for pan crust they didn't have it in house, so when I brought the pizza back it was told to me that I can't get you pain crust if you didn't pay for it because of the inconvenience $1.00 for pan crust I was disappointed not only in the service but the response that a general manager would give a customer for the inconvenience nobody wants to answer the phone when I called because they have one phone that's not my responsibility I am a customer I should not know what's going on but only to be served as a regular customer we need to work on this.
  • SC
    Suzanne Childs
    Oct 14, 2025
    5.0
    fast delivery
  • JS
    Jeremy Smith
    Sep 20, 2025
    1.0
    The worst pizza hut. 2 hrs wait no update. At least I got my money back

Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Lancaster, TX?

Pizza Hut is located at 1450 W. Pleasant Run #102, Lancaster, TX 75146.

What are the operating hours for Pizza Hut in Lancaster?

Pizza Hut is open from 10:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.