Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,170 reviews
5 stars
430
4 stars
220
3 stars
192
2 stars
92
1 star
236
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed fresh and hot food, many complained about cold meals, incorrect items, and unsanitary conditions.
Management Issues
Several reviews highlighted ineffective management, with complaints about staff training and organization, leading to a chaotic environment.
Customer Experience
Overall customer experiences varied widely, with some praising friendly service while others expressed frustration over unprofessional behavior and lack of attention.
Cleanliness
The restaurant was often described as dirty and unkempt, contributing to a negative dining experience.
- JCJoshua ClintonOct 31, 20255.0Lemmon ave mcdonalds never dissapoints.
- LGL.J GrayOct 26, 20253.0Not fond of eggshells in my food. I'm guessing it's because I didn't use the term "Good Morning."
- JVJojo VuittonOct 21, 20251.0Everytime I've came here, I've always had terrible service anytime ive had the unpleasantry of ordering something from this McDonald's. The managers always have an attitude, lobby is always filthy and tables sticky and my food somehow always manages to be cold or order be made incorrectly. I ordered breakfast on the mobile app and paid for it. Showed up to pick up my order which was supposed to ALREADY BE MADE even though i showed up after breakfast was over and was given attitude and still told to wait 15 minutes for my order to be made after the manage gave me an attitude and tried to claim "we have no breakfast left" and when i asked for my money back, she instead decided to respond with attitude once more and tell me to wait for my order to be made. Will never be returning to this McDonald's again because after being an employee for this company at one point, I know it isn't that difficult to make this food and impossible to run out. Terrible experience everytime.
- CRCordarell RodgersOct 11, 20255.0My food is always fresh no complaints here but when delivering someone else food it seems like they take forever to fix the orders
- DHDebbie HawkinsOct 9, 20252.0Food is ok, a few of the drive thru workers are mostly friendly. The Hispanic manager lady is kind of rude and spends much of her time flirting with all the guys in the drive thru….
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1463 W Pleasant Run Rd, Lancaster, TX?
McDonald's is open from 5:30 AM to midnight Monday through Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:30 AM to midnight Monday through Thursday and Sunday, and extended hours on Friday and Saturday from 5:30 AM to 2:00 AM.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available daily. The hours are 5:30 AM to 11:30 PM Monday through Thursday and Sunday, 5:30 AM to 1:30 AM on Friday, and 6:00 AM to 1:30 AM on Saturday.
What services does this McDonald’s provide for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I earn rewards or get mobile offers at this McDonald's?
You can earn points for free food by joining MyMcDonald's Rewards and also get mobile offers through their mobile ordering services.
Is there a McDonald's app to place an order for pickup or delivery?
Yes, McDonald's app is available on both iOS and Android for ordering. The iOS app can be found at the App Store and the Android app on Google Play.
Are there any gas stations nearby if I need to refuel before or after visiting McDonald's?
Yes, Chevron and Exxon gas stations are located near McDonald's, convenient for refueling when visiting or leaving the area.
What other fast food or dining options are near McDonald's on Pleasant Run Rd?
Nearby eating options include Domino's Pizza, Wingstop, Jack in the Box, Subway, and Zeek's Cajun Poboys, allowing you to explore different cuisines in the area.
Are there any financial services or ATMs close to this McDonald's location?
Yes, nearby financial services include Neighborhood Credit Union, Bank of America ATM, Walgreens ATM, LibertyX Bitcoin ATM, and Coinme ATM for various banking and currency exchange needs.