Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,179 reviews
5 stars
436
4 stars
221
3 stars
193
2 stars
91
1 star
238
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Food Quality
While some customers praised the freshness of the food, there were frequent complaints about cold food and unsanitary conditions.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff organization and a lack of urgency in service.
- BNB Nav6 days ago1.0Bad customer service and attitude.
- GJGeorge Pace JrJan 5, 20265.0I love there coffee
- DDDanielaJan 4, 20261.0De nada les sirve tener tanto personal es un desorden a la hora de entregar las ordenes deben capacitarlos
- ALAirport LoveFieldChevyDec 25, 20251.0Horrible customer service! All the workers were hiding in the back! The mangers were sitting I. The office being lazy! Christmas day! A lot of people waiting in line for hours!
- CCChaseDec 15, 20255.0Spicy mchicken busss
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 1463 W Pleasant Run Rd, Lancaster, TX?
McDonald's is open from 5:30 AM to midnight Monday through Thursday and Sunday, and from 5:30 AM to 2:00 AM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:30 AM to midnight Monday through Thursday and Sunday, and extended hours on Friday and Saturday from 5:30 AM to 2:00 AM.
Can I order McDonald's delivery from this location, and what are the delivery hours?
Yes, delivery is available daily. The hours are 5:30 AM to 11:30 PM Monday through Thursday and Sunday, 5:30 AM to 1:30 AM on Friday, and 6:00 AM to 1:30 AM on Saturday.
What services does this McDonald’s provide for pickup and delivery?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
How can I earn rewards or get mobile offers at this McDonald's?
You can earn points for free food by joining MyMcDonald's Rewards and also get mobile offers through their mobile ordering services.
Is there a McDonald's app to place an order for pickup or delivery?
Yes, McDonald's app is available on both iOS and Android for ordering. The iOS app can be found at the App Store and the Android app on Google Play.
Are there any gas stations nearby if I need to refuel before or after visiting McDonald's?
Yes, Chevron and Exxon gas stations are located near McDonald's, convenient for refueling when visiting or leaving the area.
What other fast food or dining options are near McDonald's on Pleasant Run Rd?
Nearby eating options include Domino's Pizza, Wingstop, Jack in the Box, Subway, and Zeek's Cajun Poboys, allowing you to explore different cuisines in the area.
Are there any financial services or ATMs close to this McDonald's location?
Yes, nearby financial services include Neighborhood Credit Union, Bank of America ATM, Walgreens ATM, LibertyX Bitcoin ATM, and Coinme ATM for various banking and currency exchange needs.