McDonald's

3.4
305 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantIce Cream ShopCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

McDonald's
14091 US Hwy 87 W, La Vernia, TX
78121, United States

Hours

Reviews

3.4
305 reviews
5 stars
128
4 stars
47
3 stars
37
2 stars
18
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, leading to customer frustration.

Customer Service

Feedback indicated a lack of professionalism and care from staff, with several instances of rude behavior and poor communication.

Food Quality

While some customers enjoyed the food, there were multiple reports of cold or old food being served, as well as issues with specific items like fries and McFlurrys.

Cleanliness

Several reviews highlighted unsanitary conditions in the dining area, including dirty tables and floors.
  • SB
    Sandra Bravo
    3 days ago
    5.0
    En la comida nada que decir, comida rápida jeje.. la persona que nos atendió, muy.. muy amable (y en español 😅🤗)
  • C4
    crazy life mom of 4
    Nov 11, 2025
    1.0
    This location needs to be shut down. The food. The service. The time wait is all trash. Incompetent employees and management.
  • AW
    Alexis Wilhoite
    Nov 8, 2025
    1.0
    Went to pick up food from curbside. Fries and food were cold upon pickup and didn’t receive any sauces ordered with the food. Would leave 0 stars but one star is the only option
  • CH
    Clint Hester
    Oct 25, 2025
    1.0
    Spent 45 minutes in line 12 of those minutes were at the speaker while nobody spoke (was not packed) was eager to leave and came home to find out they forgot 2 -20 piece chicken nuggets. Second time I’ve had to wait so long just to order.
  • VR
    Velma Rendon
    Oct 11, 2025
    1.0
    If you want evidence of a place where young workers have no care about customer service, this is it. My husband stood around waiting for service for an outrageous amount of time without any acknowledgement. Finally a young girl who wasn't even on duty yet stepped up to take his order. No manager apparent. Seems everyone decided to take a break at the same time. Very poor business practice. Being too busy is acceptable, but there is no excuse for not acknowledging customers or expressing something for the long wait. Customer service should be #1 in the training.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in La Vernia, TX?

McDonald's in La Vernia, TX is open 24 hours a day, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24/7.