Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
945 reviews
5 stars
381
4 stars
221
3 stars
147
2 stars
58
1 star
138
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and long wait times, particularly in the drive-thru and counter service.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and confusion over menu items.
Food Quality
While some customers praised the freshness of the food, others complained about burnt items, incorrect preparation, and overall inconsistency.
Cleanliness
Several reviews noted that the restaurant was clean, but there were also mentions of unsanitary conditions and missing condiments.
Management Issues
Feedback indicated dissatisfaction with management, including lack of communication during busy times and unhelpful responses to customer complaints.
- CCCoryNov 3, 20251.0If you want the worst customer service, especially from the "manager" as well as food that is not fit for a dog then come to this McDonald's. I ordered 2 McChicken sandwiches with extra mayo. It's literally bread, chicken lettuce and mayo. How you mess that up is beyond me. I get home and there is a dab of mayo on the sandwich. I call and ask to speak to the supervisor. She tells me I have to bring the food back for a refund. It's a McChicken sandwich that YOU messed up. She then hangs up on me mid sentence. I drive back up there and she opens up the sandwich and says there's extra mayo on it lol. She even turns to a kitchen staff member to get his expertise. She flipped the chicken over and said "see, there's your extra mayo." No joke it was the size of my thumb. Then expects me to take back the food lol. This manager shouldn't be a manager of ANYTHING. I said if you think that is extra mayo that's insane. At which point she starts arguing over the type of receipt she gave me. They finally "remade" my order, only to come home with two sandwiches that looked like they were put together by a blind person. Mind you, this is all over 2 sandwiches. I threw them away. But my trashcan unfortunately spat them out.
- MWMichael WolvertonOct 24, 20255.0Worst experience in my life at a McDonald’s. First every employee was cutting up and laughing in Spanish therefore the order took forever. Then they would only give me 1 sweet and sour sauce with my meal. He said he’d have to charge me for the second one. I only had a twenty dollar bill and he put it in his pocket. Never go to this location is my advice.
- MRMichelle RodriguezOct 16, 20251.0Compre un kid’s meal, un spicy mcChicken, nuggets, bebida y papas fritas y NO me dieron mis papas fritas!!!
- MRMax RosasOct 7, 20255.0Best place 🤩
- NLNoah Salsbury LipsonAug 26, 20255.0This is the best McDonald’s I’ve ever been to. The employees are always so nice and it is always clean!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 989 E Price, Keller, TX?
McDonald's at 989 E Price, Keller, TX is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, until midnight on Thursday and Friday, and from 6:00 AM to 11:00 PM on Saturday.
What are the drive-thru operating hours for this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, until midnight on Thursday and Friday, and from 6:00 AM to 11:00 PM on Saturday.
Can I order delivery from McDonald's Keller through their website?
Yes, you can order delivery at this McDonald's location through their online service at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location offer curbside pickup and no-contact delivery?
Yes, this location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's Keller?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order food conveniently?
Yes, you can use the official McDonald's app available for iOS and Android. Download it from the Apple App Store or Google Play Store to order food easily.
What are some nearby places I can visit around McDonald's at Keller, TX?
Nearby places include CVS Pharmacy and CVS ATM for pharmacy and banking needs, LibertyX Bitcoin ATM for cryptocurrency transactions, Tom Thumb gas station for fueling, and Starbucks for coffee.
Are there financial services close to McDonald's in Keller?
Yes, you can find American Nation Bank, Chase, Bank of Texas, and several ATMs like CVS ATM and LibertyX Bitcoin ATM nearby for your banking and financial needs.
What nearby dining options are there besides McDonald's?
Nearby dining options include Maple Street Biscuit Company for breakfast and brunch, Taco Bell for Mexican fast food, and Starbucks for coffee and snacks.
Can I find any healthcare or wellness services near McDonald's Keller?
Yes, nearby healthcare and wellness options include Northern Texas Facial & Oral Surgery, Lucky Foot Spa for massage therapy, and Kinetic Sports Therapy & Rehab for physical therapy.