Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
795 reviews
5 stars
299
4 stars
170
3 stars
137
2 stars
50
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, particularly in the drive-thru, with waits often exceeding 10 minutes.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, with reports of dirty tables and moldy drink dispensers.
Customer Service
Feedback indicated a lack of professionalism and friendliness among staff, with multiple instances of rude behavior and poor communication.
Food Quality
Customers expressed dissatisfaction with the quality of food, mentioning cold, stale, or improperly prepared items.
- ACArtic Chill4 days ago1.0Employee shoved my wife out of the way as she was coming out of the bathroom.
- WGWilliam Gonzales6 days ago1.0Do not trust this place. They hire people that don't know how to count currency from the US. I go here 3-4 times per week and over the past month I have been short changed and the person taking my money had conveniently been in the way of the camera when the manager tried to review the security camera. This time they didn't bother placing all the money in camera view. The thing is I HAVE A CAMERA & MIC INSIDE MY CAR and it shows exactly what I gave them and what they tried to give back. DO NOT TRUST THESE PEOPLE!! They can hardly be understood in person or the drive through speaker.
- TTTilden777Dec 27, 20251.0VERY SLOW service and rude manager. Last few times took over 10 minutes in drive through with only 2 cars ahead of me. Last time after 10 minutes told to move ahead to wait for Big Mac. After total of 15 minutes waiting I walked in to find out what was taking so long. Manager didn’t say anything and just turned around and started speaking to staff in Spanish. Couple of minutes later handed me bag with barely warm fries and the Big Mac. Didn’t say sorry or explain the long wait. Now I drive a mile further and go to Wendy’s for fast service AND better food.
- BTBilly TuckerDec 15, 20252.0Came through the drive-thru ordered two chicken nugget meals, and when I get home my fries are upside down and one of the boxes is open so it's all willy nilly in there not put together properly obviously no one behind that counter cared about their job at all when they were making my food tried to call but no one answered we asked for the fries to be way well done just for this reason but instead I paid 18 bucks for a cold soggy nugget and fries
- SESara ElbatranDec 12, 20251.0They must forget something and after leaving have to turn around and go back. Waste of time always. Now when you get you order, take your time to check ever and each item. Taste your drink and open your meal to make sure it is what you really ordered.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2001 Rufe Snow Dr, Keller, TX?
McDonald's is open daily from 5:00 AM to 11:00 PM except on Sundays when it opens at 5:00 AM and closes at 11:00 PM.
When is McDonald's delivery service available?
McDonald's delivery service is available Monday through Saturday from 5:00 AM to 10:00 PM, and on Sunday from 6:00 AM to 10:00 PM.
What are the drive-through hours at McDonald's in Keller, TX?
The drive-through is open every day from 5:00 AM to 11:00 PM.
How can I place a delivery order from this McDonald's location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android devices.
What payment options does this McDonald's location accept?
Payment methods accepted include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's on Rufe Snow Dr offer curbside pickup?
Yes, curbside pickup is available along with delivery, same-day delivery, and no-contact delivery services.
What nearby restaurants can I visit before or after dining at McDonald's?
Nearby eateries include Swig for smoothies and juices, Simply Thai for Thai cuisine, MAD Mexican Grill, Niki's Italian Bistro for pizza and Italian dishes, and IHOP for breakfast and brunch.
Are there any nearby banks or ATMs close to this McDonald's location?
Nearby financial services include PNC Bank, Bank of America ATM, CVS ATM, and LibertyX Bitcoin ATM, making it convenient to withdraw cash or manage your banking.
What nearby stores and services can complement my visit to McDonald's?
You can visit nearby Sherwin-Williams paint and hardware stores, Reemo Cleaners laundry services, Lemon Tree Hair Salons, and Wild Birds Unlimited pet and hobby shop during your trip.
Does this McDonald's location provide free WiFi and mobile ordering services?
Yes, McDonald's offers WiFi, mobile ordering, mobile offers, McDelivery, and drive-thru service to enhance your visit.