Taco Bell

3.9
856 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 23557 Westheimer Pkwy. in Katy. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
23557 Westheimer Pkwy., Katy, TX
77494, United States

Hours

Reviews

3.9
856 reviews
5 stars
409
4 stars
185
3 stars
117
2 stars
44
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food quality, including cold items, missing ingredients, and food safety concerns.

Service Issues

Many reviews highlighted poor service experiences, including rude staff, incorrect orders, and long wait times.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, particularly in the kitchen and condiment areas.

Ordering Experience

Customers expressed frustration with the kiosk ordering system, preferring traditional counter service.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and quick service at certain times.
  • KA
    Kevin Andersen
    Nov 15, 2025
    3.0
    I tried a bacon breakfast burrito. Seemed very dry but taste was ok
  • TC
    Trinity Carter
    Nov 13, 2025
    1.0
    The fact that I’ve been here before and had no problem has me blown away at the issue I have. I don’t care if you’re a new hire or been there your whole life, the fact that my quesadilla had burnt ashes on it all over as if it was salt on a steak is ridiculous. I tried my best to scrape it off and nothing worked, tried to take a bite and I can’t get the burnt taste out of my mouth. I really had a higher standard for this Taco Bell.
  • AR
    Arunkumar Ranganathan
    Oct 20, 2025
    5.0
    I given 5 on 5 for few tacobell outlets, this is one other best !
  • JF
    Jared Fontenot
    Oct 4, 2025
    5.0
    Be prepared to order your own food on the touch screen. I am good with that so I gave five stars
  • JJ
    Josfrine Jimenez
    Sep 16, 2025
    1.0
    Pesimo servicio, cero Terrible service, zero empathy with drivers from Dordash, Uber, etc., they ignore you and leave you waiting for hours until you have to cancel the order, it's the second time this has happened to me and the same with other drivers I met in the same situation, terrible, I will not take orders from there again... customers who order delivery are worthless to them, while they only serve those who order drive-thru or want to eat there. Terrible service con los

Frequently Asked Questions About Taco Bell

What are the drive-through hours for this Taco Bell location?

The drive-through is open Monday to Wednesday and Friday to Sunday from 8:00 AM to 4:00 AM, and closed on Thursdays.

Where is this Taco Bell located?

It is located at 23557 Westheimer Pkwy, Katy, TX 77494, USA.