McDonald's

3.7
1963 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
769 Airport Freeway, Hurst, TX
76053, United States

Hours

Reviews

3.7
1,963 reviews
5 stars
818
4 stars
441
3 stars
290
2 stars
110
1 star
304

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude staff and poor customer service experiences, with many customers feeling ignored or mistreated.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and being overcharged, leading to frustration.

Cleanliness

The cleanliness of the dining area was frequently criticized, with reports of dirty tables and unsanitary conditions.

Drive-Thru Experience

While some customers praised the drive-thru service as fast and friendly, others reported long wait times and inefficiencies.

24-Hour Availability

Multiple reviews pointed out that the location often did not operate 24 hours as advertised, causing inconvenience for customers.
  • JS
    jon scott
    4 days ago
    1.0
    Just bit into, and probably ingested some sort of paper foreign object in my double quarter pounder with cheese. Thought it might have been part of the packaging somehow, but there are no signs of any tears or missing pieces on the package.
  • EH
    Eric Heartless
    Nov 3, 2025
    1.0
    Do not eat here. They ignore you at the register. Waited 15 to order in person because the drink was not on the kiosk. Gave her a code on app for discounted sandwich. They charged me full price. Were very rude.
  • TH
    Truth N. Honesty
    Nov 2, 2025
    1.0
    I don't eat here. Ever. I only use the restroom. That's what I'm rating. Their restrooms are always clean,even if their food isn't good.
  • JS
    Joel Van Sickle
    Nov 1, 2025
    4.0
    Sometimes its good and sometimes its alright
  • KY
    Keaghan Young
    Oct 13, 2025
    2.0
    This McDonalds food and drive thru service is awesome the people in the drive thru are so friendly. HOWEVER…. However…. The inside needs HELP in the worst way. I have been here the last 2 weeks eating INSIDE and every single table was dirty. Not ONE clean table to sit at. My son went up to the counter and asked for a towel to wipe these tables down and a guy gave me dry napkins. Like seriously you really think dry napkins is going to clean these dirty tables?! So I went up there and asked for a WET towel thinking maybeeeee somebody would get the hint and come out here and wipe some of these tables down…. NOPE wrong so I took the towel and started wiping down these tables my self. Come on McDonald’s do better. You guys are a very busy place with in and out customers have it nice and clean for others to enjoy their meal.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 769 Airport Freeway, Hurst, TX?

McDonald's at 769 Airport Freeway is open 24 hours every day of the week.

When is McDonald's delivery service available?

Delivery is available from 5:00 AM to 10:00 PM on Monday, Tuesday, and Sunday, and 24 hours on Wednesday through Saturday.