Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,027 reviews
5 stars
694
4 stars
330
3 stars
284
2 stars
163
1 star
556
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Many reviews highlighted issues with cleanliness, including dirty tables, flooded bathrooms, and overall unsanitary conditions.
Food Quality
Numerous customers complained about receiving cold or improperly prepared food, with some mentioning foreign objects found in their meals.
Staff Attitude
Several reviews noted a lack of attentiveness and professionalism among staff, with some customers experiencing rude interactions.
Management Issues
There were consistent mentions of poor management, including understaffing, lack of organization, and failure to address customer complaints.
- MSMallorie Stricklin6 days ago4.0Had to wait 25 minutes for my pre ordered meals to be ready. The ONLY reason I’m giving more is because of Emily and her amazing work. She was very apologetic, empathized with me working night shift and just trying to go home after working 40 hours in 3 days. Girl deserves a raise and a promotion
- RRRoylatNov 5, 20252.0Waited 20 minutes for a double cheeseburger when the place is completely dead. Wild.
- DRDrew RunnelsOct 29, 20252.0Honestly just a negative vibe walking in, also they always mess up an order, miss a sauce or get the teas mixed. At first I get it but when it’s consistent it gets old. All I gotta say is just be more attentive to what you are doing and if you don’t want to be there don’t be there
- BBBilalOct 25, 20251.0The bathrooms always flooded, food takes way too long, it's hella expensive with cheap taste, only one employ is nice idk her name, always freezing in here, sometimes the tables are not even clean😭😭
- ELEmily LoftinOct 19, 20251.0Honestly the worst McDonald’s to go to in the drive thru. I got to McDonald’s at 11:28pm and there was 2 cars in front of me. I didn’t get my order until 11:51pm. Almost 30 minutes. Ridiculous. They’re either short staffed or the workers aren’t doing what they’re supposed to do.
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 1401 W Pipeline Rd, Hurst, TX?
McDonald's at 1401 W Pipeline Rd operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options for same day and no-contact delivery.
Is there a drive-thru open at all times at McDonald's in Hurst?
Yes, the drive-thru is open 24 hours every day of the week.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
Where can I view the full menu and place an order online?
You can view the full menu on the McDonald’s website and place orders online via McDonald's smart link order page.
Does this McDonald's offer any rewards or promotions?
Yes, they have the MyMcDonald's Rewards program where you can earn points for free food.
What nearby transit or convenience options are available when visiting McDonald's at 1401 W Pipeline Rd?
Chevron Station Hurst is nearby for fuel and car wash services, and Dollar Tree offers convenience shopping, helping customers easily combine errands with a meal.
Are there other dining options near McDonald's at this location?
Yes, nearby dining options include El Pollo Loco for Mexican food, Chick-fil-A for chicken meals, and Nothing Bundt Cakes for desserts.
Can I visit any nearby shopping or entertainment venues after dining at McDonald's?
Yes, after your meal, you can visit Finish Line for sportswear, Shops at North East Mall featuring GameStop for games and entertainment, and March Jewelers for shopping nearby.