Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,044 reviews
5 stars
694
4 stars
329
3 stars
285
2 stars
165
1 star
571
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.
Wait Times
Customers frequently complained about excessively long wait times for both drive-thru and in-store orders.
Cleanliness
The location was often described as dirty, with unclean tables and bathrooms, contributing to a negative dining experience.
Staff Attitude
While some employees received praise for their friendliness, many reviews noted a general lack of enthusiasm and professionalism among the staff.
- WCWho Cares2 days ago1.0I know there’s a homeless shelter nearby and I believe that’s where they hire people for this location
- ESEm StarrJan 4, 20261.0There were 2 cars in the drive thru in front of me. I sat there for 8 minutes and didn't move. Worst customer service ever.
- SCSamir ChiakhaJan 1, 20261.0The worst branch you could order from; they're incredibly slow. If they entered a competition to see who's faster against a snail and a turtle, I'm 100% sure they'd come in last. amendment:Imagine, I waited for 47 minutes for the order, then I asked her again, and she brazenly told me that there was no order by that name, even though she had assured me that it existed when I contacted her the first time. They really have no professionalism.
- KKKaylahDec 29, 20251.0this mcdonald’s has on the app that they are in stock with their product is bus as soon as you go inside they are always saying they are missing something out of your order the and are always rude to you
- LSLeighann SDec 18, 20251.0I was ignored for 15 minutes the manager on duty even walked in front of me and yell a order number in my face and still ignored me
Frequently Asked Questions About McDonald's
What are McDonald's operating hours at 1401 W Pipeline Rd, Hurst, TX?
McDonald's at 1401 W Pipeline Rd operates 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options for same day and no-contact delivery.
Is there a drive-thru open at all times at McDonald's in Hurst?
Yes, the drive-thru is open 24 hours every day of the week.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on both Apple App Store and Google Play Store.
Where can I view the full menu and place an order online?
You can view the full menu on the McDonald’s website and place orders online via McDonald's smart link order page.
Does this McDonald's offer any rewards or promotions?
Yes, they have the MyMcDonald's Rewards program where you can earn points for free food.
What nearby transit or convenience options are available when visiting McDonald's at 1401 W Pipeline Rd?
Chevron Station Hurst is nearby for fuel and car wash services, and Dollar Tree offers convenience shopping, helping customers easily combine errands with a meal.
Are there other dining options near McDonald's at this location?
Yes, nearby dining options include El Pollo Loco for Mexican food, Chick-fil-A for chicken meals, and Nothing Bundt Cakes for desserts.
Can I visit any nearby shopping or entertainment venues after dining at McDonald's?
Yes, after your meal, you can visit Finish Line for sportswear, Shops at North East Mall featuring GameStop for games and entertainment, and March Jewelers for shopping nearby.