Long John Silver's

3.4
1611 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's
9950 FM 1960 Rd. W, Humble, TX
77338, United States

Hours

Reviews

3.4
1,611 reviews
5 stars
570
4 stars
297
3 stars
247
2 stars
132
1 star
365

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported that the restaurant was dirty, with unclean floors, bathrooms, and tables, leading to a poor dining experience.

Food Quality

Many reviews indicated that the food was often cold, overcooked, or not fresh, with several customers expressing disappointment in the quality of their meals.

Service Speed

Customers frequently mentioned slow service, with long wait times for food orders, contributing to frustration during their visits.

Staff Attitude

While some customers praised friendly staff, others reported rude or unhelpful service, indicating inconsistency in customer interactions.

Portion Sizes

Several reviews noted that portion sizes have decreased, with customers feeling that they were not getting value for their money.
  • KT
    Kajren Kyi j kjjj turntable
    3 days ago
    5.0
    This is one best customer service & experiences I had in a long time! The food was good and hot and fast😁Great team of employees also..Keep up the excellent work
  • AR
    AJ R
    3 days ago
    1.0
    They slaw & waffle fries tasted old and expired & the chicken and fish were okay but they can do a lot better.
  • JW
    Jason Whitaker
    Nov 27, 2025
    1.0
    Staff was alright. Building alright. Temperature wasn't the issue but taste overall was pretty atrocious. No idea how you get a soft drink wrong but all the options were equally as
  • LM
    Laura Mitcham
    Nov 25, 2025
    1.0
    I’ve eaten at this location many times, but it’s been a long time ago. It used to be great, but tonight it was horrible. Our food came out VERY fast, which didn’t seem right. It usually takes a little while when it’s cooked fresh. I ordered the 3 piece chicken meal with fries for both of my sides. The chicken was extremely small and cold like it had been sitting there for a while. The waffle fries were ok, but I only had maybe 8 fries total (for a double order, that seems small). My husband ordered the 2 piece fish meal and same thing. Very small pieces and they were cold. One of the employees was on speaker phone with somebody or listening to something with extremely foul language (somebody dropping F bombs like crazy). The restaurant itself is very old and grubby. This location could seriously use new management and probably a new building at some point.
  • MH
    Michael Handley
    Nov 25, 2025
    1.0
    I am writing to express my extreme disappointment with the quality of food I recently received at Long John Silver’s. This used to be a restaurant I could depend on for good food, but the experience I had on my last visit was absolutely unacceptable. To begin with, the fish was barely half the size it used to be. The hush puppies were hard and tasted as though they had been cooked in old grease. I took one spoonful of the coleslaw and immediately had to spit it out—it was that bad. The overall quality was so poor that it is beyond my comprehension how this location is still in business. Based on this experience, I will never patronize this establishment again. I hope you take this feedback seriously, because the decline in quality is truly astonishing.

Frequently Asked Questions About Long John Silver's

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/