McDonald's

Reviews

• BM

  Brandon Marshall

  Jan 6, 2026
  5.0
  This McDonald's always seems to be fresh and they get the order correct
• KH

  Kevin Hathorn

  Dec 11, 2025
  1.0
  Worst mcdonalds ive ever been to the smell of cigarettes in the drive thru smoked by the employees is disgusting who wants to smell cigarettes when ordering food
• AC

  Allison Clark

  Dec 9, 2025
  1.0
  **UPDATE** I received a reply from the supposed “owner” telling me to contact the “McDelivery Service.” This is completely unacceptable and dismissive, especially given that my complaint was about food safety, not just delivery issues. Missing items in sealed bags, cold and hours-old food, and unsafe burgers are the responsibility of the restaurant, not DoorDash. DoorDash has already credited me for the entire order, but I was not seeking compensation. I was seeking accountability. I have now filed formal reports with: • McDonald’s Corporate (case opened) • Parker County Health Department (inspection requested) • The franchise contact listed through the Parker County Chamber This goes far beyond poor customer service. The condition of the food being prepared at this location is a health and safety concern, and I will continue escalating until I am confident corrective action has been taken. Until then: DO NOT EAT at this McDonald’s. Both Willow Park and Weatherford locations are only a ten-minute drive away and are far safer options. I’m genuinely disappointed to write this, because the Hudson Oaks McDonald’s used to be one of the best in our area. Over the past year, however, the quality and consistency have declined so dramatically that it’s become completely unreliable. We are a household with a disabled veteran and limited mobility, so we often order through DoorDash. Unfortunately, this location now gets the order wrong two out of three times, and the past two orders were essentially inedible. We live barely a mile and a half away, so travel time is not the issue. Food has arrived with cold, seemingly day old frozen fries, burgers that tasted old, and this most recent order was missing multiple items despite the bags being sealed. No straws, no napkins, no sauces, missing two fries, missing McFlurry—yet the printed ticket in the bag clearly listed everything we ordered. This is not a DoorDash problem. This is a store operations problem. Hudson Oaks is growing quickly, and this location needs to raise its standards to match the community it serves. At this point, Willow Park’s McDonald’s is consistently far better, and even Burger King provides more reliable, edible food. Sadly, after years of being loyal customers, we won’t be ordering from the Hudson Oaks McDonald’s again until there is a significant improvement in quality and accuracy. Buyer beware, what used to be dependable has become frustratingly inconsistent.
• WE

  woody elmore

  Dec 6, 2025
  1.0
  Skip this McDonalds. We order a curbside pick up and didntget it until over 30min later. When I complained the server said, ma'am we are busy. No sir I watched several get thru drive thru the drive thru in 5 to 10 min. Then they didn't give us our full order
• DB

  Derrick Brown

  Dec 5, 2025
  1.0
  Took almost an hour to get food inside while everyone else who ordered their food after us got their food first.

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