Whataburger

4.1
2334 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
3797 SOUTHWEST FWY, HOUSTON, TX
77027, United States

Hours

Reviews

4.1
2,334 reviews
5 stars
1,254
4 stars
539
3 stars
217
2 stars
101
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Staff Attitude

Feedback varied on staff professionalism; while some praised friendly service, others noted rudeness and unprofessional behavior among employees.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food.

Food Quality

While some reviews highlighted fresh and delicious food, others mentioned cold or overcooked items.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting well-maintained areas while others reported unsanitary conditions.
  • AM
    andy M!
    Nov 15, 2025
    1.0
    I used my points to get food and they forget it. Won’t give me a refund and they want me to go in person again?? I simply wanted my money back but that seems to be difficult for them to do. Oh and if you order sauces on the side just forget about it you’re not getting not even one.
  • TG
    Tasha G
    Nov 1, 2025
    1.0
    Waited in the drive thru for over an hour to get my food.Still had to put the food in the microwave at home I counted 5 employees and everyone was doing everything except making food
  • MM
    MattyB
    Oct 31, 2025
    2.0
    It’s Halloween night and this place is ridiculous. Service is incredibly slow. It seems incredibly disorganized. I’ve been coming here for over 10 years and I’ve never seen this place goes so downhill in my life. I don’t know who’s managing this place or hiring but it’s a shame.. everybody who works here seems like they want to be somewhere else
  • OT
    O Taylor
    Oct 30, 2025
    1.0
    This location are around 11pm was trash. No acknowledgement to order, boat loads of people waiting amd what appeared to be 3 workers.
  • CS
    Christen Sawyer
    Oct 29, 2025
    3.0
    Every time I order from this Whataburger you leave off my picante, which makes the taquitos inedible. Today I saw packets in there just like I asked for and I was so excited! ….thanks SO much for all the ketchup. That will taste horrible on a taquito.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 3797 Southwest Fwy, Houston?

Whataburger is open 24 hours daily, from Monday to Sunday.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger offers both curbside pickup and delivery services.