Subway

4.0
474 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 2325 Bay Area Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2325 Bay Area Blvd, Houston, TX
77058, United States

Hours

Reviews

4.0
474 reviews
5 stars
242
4 stars
108
3 stars
48
2 stars
20
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the friendly and helpful staff, while others reported rude and unhelpful service.

Food Freshness

Several reviews mentioned issues with food freshness, including stale bread and wilted vegetables.

Cleanliness

Some customers appreciated the cleanliness of the store, while others reported unsanitary conditions.

Order Accuracy

Numerous complaints were made about incorrect orders and missing items, particularly with online orders.

Staffing Issues

Several reviews highlighted understaffing and slow service, especially during peak hours.
  • BJ
    Betty Jones
    4 days ago
    5.0
    Atmosphere would have gotten 5 stars except kids needed guidance from parent on phone.
  • LR
    Leonor Rosales
    Jan 4, 2026
    1.0
    Hoy fui con mi familia comer pero desgraciadamente la empleada estaba de malas y nos dijo que fuéramos a otro resaraurante xq ella tenía 3 órdenes antes q nosotros, dijimos no habría problemas, q pifiamos esperar, todo iba bien hasta a explotó xq se lastimó un dedo o creo q se rompió una uña (postiza) y dijo q nos fuéramos a otro restaurante mi hijo dijo le diera su nombre y ella dijo q no era obligación dárselo y q llamaría a la policía si no nos íbamos , mis nietos tenían mucha hambre y tuvimos q irnos 🥲
  • CP
    Carlos Perez
    Jan 4, 2026
    1.0
    Today at approximately 12:15 PM, my family and I visited the Subway located at 2325 Bay Area Blvd, Houston, TX 77058. When we arrived, one employee was finishing up with a customer ahead of us. Afterward, she informed us that she had three online orders to complete and asked if we were willing to wait. We agreed without any issue. As she began working on the online orders, she appeared visibly stressed. At one point, she chipped a piece of her nail while using the oven/toaster. Shortly after, she turned toward us and, in an angry and unprofessional tone, told us that she could not help us and that we should go to another Subway location on Bay Area Blvd or El Dorado. I questioned why we needed to go elsewhere when this is our local Subway, which seemed to further upset her. When I asked for her name, she stated she was not allowed to provide it due to company policy. I then asked if I could take a picture of the QR code to leave a review, and she responded by saying that if I took any pictures of her or the restaurant, she would call the police. To be clear: • It is not the customer’s fault that only one employee was scheduled and overwhelmed. • Employees working in food establishments should not have long nails, as this is unsanitary and a concern according to health department standards—especially when a nail breaks while preparing food. • Situations like this require a manager on duty to help de-escalate and properly manage customer service. This experience was extremely disappointing. I hope management addresses staffing, professionalism, food safety, and leadership presence, as this location is meant to serve the local community.
  • CO
    Connor Olin
    Jan 3, 2026
    5.0
    Staff was really helpful with making a sandwich.
  • SV
    Swati Verma
    Dec 27, 2025
    5.0
    Loved the traditional veggie subway, still tastes the same as what I rmr!

Frequently Asked Questions About Subway

What are the operating hours for Subway at 2325 Bay Area Blvd?

Subway is open Monday to Friday from 9:00 AM to 11:00 PM, and on Saturday and Sunday from 9:00 AM to 10:00 PM.

Does this Subway location offer delivery or in-store pickup?

Yes, this Subway offers both in-store pickup and delivery services for customer convenience.