Subway

3.0
172 reviews
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Business Details

17735 State Hwy 249, Houston, TX
77064, United States
(832) 237-2288
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 17735 State Hwy 249 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17735 State Hwy 249, Houston, TX
77064, United States

Hours

Reviews

3.0
172 reviews
5 stars
58
4 stars
25
3 stars
19
2 stars
7
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unprofessional, and lacking basic hospitality skills.

Food Quality

Many customers reported issues with food freshness, including stale bread and old vegetables, leading to dissatisfaction with their meals.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean food preparation areas.

Operational Issues

Customers frequently experienced problems with the store's hours, including early closures and unavailability of menu items.

Mixed Experiences

While some customers praised the food and service, the overall sentiment was negative, with many vowing not to return.
  • PB
    Phy B
    Nov 3, 2025
    1.0
    HORRIBLE SERVICE BEWARE! I was served by a lady named Rosio. She was very rude & told me I couldn't have my sandwich made the way I wanted it. She had a nasty attitude. Go somewhere else.
  • AA
    Antonio
    Oct 30, 2025
    1.0
    Employee was rude !!
  • JB
    Justin Boyd
    Oct 25, 2025
    1.0
    Actually, this location needs to be closed and handed over to someone else who knows how to communicate with customers and understands hospitality. It seems many people here lack customer service skills, which is becoming a problem in our communities. They operate businesses here but lack a connection to the community, leading to a lack of respect for local customers who live and work in these areas.
  • CC
    Collins
    Oct 23, 2025
    1.0
    We wet in for an online order that was suppose to be ready at 6:35. The lady kept saying she didn’t have an order for us but never went to the computer to look. Then she said she couldn’t make the order until 6:35 after she finally looked the order up in the computer. Once we seen the veggies out of date we asked her to cancel the order she then lied and said she couldn’t . I worked for subway before and know you can cancel it because I worked for subway before . Then I asked for a receipt and then she gave me two receipts I asked what the little one was for and she then said she canceled it. The lady was super rude and kept getting smart. People like that doesn’t need to be working around people’s food
  • LM
    Loui McKenzie
    Oct 3, 2025
    1.0
    This place sucks, the employees demand tips when they are extremely unprofessional, quite incompetent and simply suck at what they do. I wouldn’t recommend it to absolutely no one.
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 17735 State Hwy 249, Willowbrook Shopping Center, Houston, TX 77064.

What are the operating hours for this Subway location?

This Subway is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.