Subway

3.1
176 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 17735 State Hwy 249 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
17735 State Hwy 249, Houston, TX
77064, United States

Hours

Reviews

3.1
176 reviews
5 stars
59
4 stars
26
3 stars
20
2 stars
7
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unhelpful, and lacking basic hospitality skills.

Food Quality

Several customers reported issues with food freshness, including stale bread and old vegetables, leading to dissatisfaction with their meals.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers noting dirty conditions and others mentioning a clean environment.

Service Speed

Many customers experienced slow service, with long wait times reported even when the store was not busy.
  • JS
    jes ss
    Dec 19, 2025
    3.0
    Indian man who attended us looked like he didn’t wanna be there, ignored us when we walked in at first, then start taking our requests.
  • CL
    Cassandra Lopez
    Dec 19, 2025
    5.0
    Amazing service Nabeeal.
  • SM
    Stephanie mma
    Dec 12, 2025
    1.0
    Slowwwwwwww 15 min to get a sandwich with 1 person in line
  • PB
    Phy B
    Nov 3, 2025
    1.0
    HORRIBLE SERVICE BEWARE! I was served by a lady named Rosio. She was very rude & told me I couldn't have my sandwich made the way I wanted it. She had a nasty attitude. Go somewhere else.
  • CC
    Collins
    Oct 23, 2025
    1.0
    We wet in for an online order that was suppose to be ready at 6:35. The lady kept saying she didn’t have an order for us but never went to the computer to look. Then she said she couldn’t make the order until 6:35 after she finally looked the order up in the computer. Once we seen the veggies out of date we asked her to cancel the order she then lied and said she couldn’t . I worked for subway before and know you can cancel it because I worked for subway before . Then I asked for a receipt and then she gave me two receipts I asked what the little one was for and she then said she canceled it. The lady was super rude and kept getting smart. People like that doesn’t need to be working around people’s food

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 17735 State Hwy 249, Willowbrook Shopping Center, Houston, TX 77064.

What are the operating hours for this Subway location?

This Subway is open Monday to Friday from 7:00 AM to 9:00 PM, and on Saturday and Sunday from 9:00 AM to 9:00 PM.