Subway

3.9
324 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 9025 Cullen Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9025 Cullen Blvd, Houston, TX
77051, United States

Hours

Reviews

3.9
324 reviews
5 stars
166
4 stars
64
3 stars
44
2 stars
10
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many customers reporting rude or inattentive staff, while others praised specific employees for excellent service.

Food Quality

Customers had mixed experiences with food quality, with some enjoying fresh and delicious sandwiches, while others reported issues like incorrect orders and bland ingredients.

Cleanliness

Several reviews highlighted cleanliness issues, including unclean dining areas and unsanitary conditions, contrasting with a few mentions of a clean store.

Service Speed

Many customers complained about slow service, with reports of long wait times and staff being distracted during order preparation.

Operational Issues

Customers expressed frustration over inconsistent hours of operation, with reports of the store closing early and not answering phone calls.
  • LR
    Ladi RCM
    Nov 3, 2025
    5.0
    Cool place, just train your newbies better
  • SL
    SNAPCHAT LIFE
    Oct 4, 2025
    1.0
    Veryyyy rude and I need to speak to a manager
  • PB
    Patricia V. Bean
    Jul 20, 2025
    3.0
    Avoid this location today. 7/20/25. The lady working the counter is in a foul mood. Based on the phone conversation she was having with someone, we could hear her complaining about someone being fired and she had to open the store. She told us to hold, while she went to the back to continue her phone conversation. I decided to kindly allowed her time finish her phone conversation, that was apparently more important than customers, and ordered through the app. I accidentally forgot to request my sandwich toasted and let her know. I recieved a smirk. I also saw her placing lettuce & tomatoes on my sandwich and apologized and asked for them to be removed. For that I recieved rolled eyes and a dissatisfied nod. I was having a really bad day too, but never did I treat her rude or with disrespect. I understand she is at work when she doesn't want to be, but that isn't my fault one of her friends got fired and now she was asked to go in. 1. Customer service was really bad today. 2. That phone call should have waited for a time where customers couldn't hear the conversation or hear her complain. I hope her day gets better.. Please don't go in if you don't want to and then be rude to customers. Remember, you agreed to SHOW UP. So provide, at the least, decent customer service, or dont GO in. My two cents. I hope she has a better day. 🦋
  • TM
    Tony M
    Jun 29, 2025
    3.0
    food was ok but the guy working there was slow as molasses, don't go here if you're in a rush. he also took a phone call while sandwich building which made it a even longer wait.
  • DB
    DeLona Bacote
    Jun 18, 2025
    1.0
    Horrible experience, items missing off my sub, sub not toasted and made incorrectly, the workers had a horrible attitude arguing about the incorrect order to the point where I don’t even want them to remake the sandwhich I will just contact corporate to express my disappointment with the services received!

Frequently Asked Questions About Subway

What are the operating hours of the Subway at 9025 Cullen Blvd in Houston, TX?

Subway at 9025 Cullen Blvd is open Monday to Friday from 8:30 AM to 10:00 PM, Saturday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.

Does this Subway restaurant offer delivery services?

Yes, the Subway at 9025 Cullen Blvd offers delivery services.