Subway

3.5
160 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 16427 W. Little York brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
16427 W. Little York, Houston, TX
77084, United States

Hours

Reviews

3.5
160 reviews
5 stars
77
4 stars
18
3 stars
11
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being friendly and attentive, others are reported as rude or unhelpful.

Food Quality

Customers appreciate the freshness of the food, but there are complaints about missing ingredients and unsatisfactory preparation.

Cleanliness

The restaurant is generally noted for being clean, but there are reports of unsanitary conditions and poorly maintained bathrooms.

Staffing Issues

Many reviews mention understaffing, leading to long wait times and poor service during busy hours.

Order Accuracy

There are frequent complaints about incorrect orders and lack of attention to customer requests.
  • GG
    Ganny G
    Nov 9, 2025
    5.0
    Best Subway sandwich ever last night very clean nice service
  • AG
    Ana Gomez
    Aug 21, 2025
    1.0
    As soon as we walked in the only employee on site was not pleasant at all. Started putting her gloves on without greeting us or anything at all. Just looked at us like saying "go away" I understand we all have our days but if you're unhappy at your work place, leave. Keep your bad vibes out of your work place! We walked out without and decided to drive a little further and we are glad we did because the other location was very friendly and happy to assist.
  • MM
    Marta
    Jul 5, 2025
    5.0
    Excellent team
  • PA
    Preston Allen
    Jun 18, 2025
    1.0
    They do not follow directions and do not try to fix the issues. If you pay for something and it's in clear detail, you expect it to be done right the first time. This restaurant does what it wants and for every bad review they recruit friends and family to flood the review section with fake good reviews. Do not come to this location, in fact go to Jersey Mike's or elsewhere. Much better and you will get what you want the first time. I keep trying to give subway a chance. No more.
  • MB
    Marcela Bedoya
    Jun 10, 2025
    5.0
    Frank Bravalo was very nice 😊 and he had great customer service Thank you

Frequently Asked Questions About Subway

What are the operating hours of Subway at 16427 W. Little York?

Subway at 16427 W. Little York is open every day from 9:00 AM to 9:00 PM.

Does this Subway restaurant offer delivery and in-store pickup options?

Yes, this Subway location offers both in-store pickup and delivery services.