Subway

3.9
218 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 9439 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9439 Katy Freeway, Houston, TX
77024, United States

Hours

Reviews

3.9
218 reviews
5 stars
120
4 stars
31
3 stars
22
2 stars
5
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rude or incompetent service.

Food Freshness

Many reviews highlighted the freshness of the food, but there were also complaints about stale bread and unsanitary conditions.

Order Accuracy

Numerous customers faced issues with incorrect orders, particularly with online and pickup orders.

Cleanliness

While some customers noted the location was clean, others reported dirty tables and unsanitary conditions.

Staffing Issues

Several reviews mentioned long wait times due to insufficient staff during busy hours.
  • CK
    Catherine Knape
    6 days ago
    4.0
    The staff is so friendly and the sandwiches are so good
  • JP
    Joseph Pinto
    6 days ago
    1.0
    I normally order from here. Today 2 of my sandwich were wrong, and I found a knife packed in the wrapper of one my sandwich. I went back to complain and the manager was very indifferent to my complain. I do realize I was a little riled up but she never apologized for the mistakes or the freaky knife in my wrapper. I expect a little customer service delicate from such position. But I get more warm from a funeral or DMV.
  • DM
    Deli Meat
    Dec 21, 2025
    5.0
    very nice and well made! very satisfied:)
  • MF
    marquita fountain
    Dec 9, 2025
    5.0
    I have been coming to this location for years. The manager here I Love her! She’s always personable, quick, pleasant and knows what she’s doing !
  • SS
    Sage Sikes
    Dec 5, 2025
    5.0
    Absolutely immaculate. Never has a better establishment been established. Truly remarkable, impeccable even…

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 9439 Katy Freeway, Hedwig Village II Shopping Center, Houston, TX 77024.

What are the operating hours of the Subway restaurant?

The Subway restaurant is open Monday through Friday from 8:00 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.