Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 9439 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
195 reviews
5 stars
100
4 stars
30
3 stars
22
2 stars
5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Several reviews mentioned issues with food freshness, including stale bread and unsatisfactory ingredients.
Staff Performance
Feedback highlighted inconsistent staff performance, with some employees praised for their service while others were criticized for rudeness and lack of attention.
Cleanliness
While some customers noted cleanliness, others reported unsanitary conditions, including dirty tables and hair found in food.
Customer Experience
Overall customer experiences varied widely, with some enjoying their meals and service, while others expressed frustration and disappointment.
- BLBrett LeeOct 14, 20251.0Sandwich was fine, however the fact none of the workers speak english and only a small amount causes way more issues than it should. Ordered my food for pickup, a foot long no drink or chips JUST a sandwich, and somehow ended up with my name on a completely different order, seen several customers have to repeat themselves because the workers didnt seem to understand what they were saying and most had to point and even then still couldnt get them to get it right.
- JJjustsomebodylikeherOct 13, 20253.0Unfortunately, my sandwich bread was far from fresh, even though I was their first order of the morning.
- LZLissette ZeaSep 14, 20255.0I have been in other Subway locations and I can see the different in ingredients freshness and quality services. Bunker Hill the best
- HRHannah RodriguezAug 30, 20255.0Wasn'tsubway today
- KCKeith ChapmanAug 23, 20255.0Great location. Fast, friendly service. We'll be back soon. Thank you!
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 9439 Katy Freeway, Hedwig Village II Shopping Center, Houston, TX 77024.
What are the operating hours of the Subway restaurant?
The Subway restaurant is open Monday through Friday from 8:00 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
What services does the Subway at Katy Freeway offer for ordering?
They offer in-store pickup, delivery, and curbside pickup for convenient ordering.
Does this Subway location provide catering services?
Yes, this Subway offers catering services to meet your event needs.
Is there dine-in available at this Subway restaurant?
Yes, the Subway location offers dine-in service.
How can I view the menu for this Subway?
You can view the menu online at https://subway.com/en-us/restaurant/7374-0/menu
What nearby places can customers visit around this Subway?
Customers can explore nearby spots such as Hunan Inn (a Chinese and Asian restaurant) or Ross Dress for Less (a clothing store) in the Hedwig Village II Shopping Center area.
Are there other dining options near the Subway restaurant?
Yes, nearby dining options include Buffalo Wild Wings, known for American cuisine and wings, and Hunan Inn for Asian dining.
What nearby services can be useful to a customer visiting Subway?
Nearby services include Village Eye Care and Visionworks for optometry, and Huntington Learning Center for tutoring, making it convenient to combine errands or appointments around your Subway visit.