Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 9439 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rude or incompetent service.
Food Freshness
Many reviews highlighted the freshness of the food, but there were also complaints about stale bread and unsanitary conditions.
Order Accuracy
Numerous customers faced issues with incorrect orders, particularly with online and pickup orders.
Cleanliness
While some customers noted the location was clean, others reported dirty tables and unsanitary conditions.
Staffing Issues
Several reviews mentioned long wait times due to insufficient staff during busy hours.
CK
Catherine Knape
6 days ago
4.0
The staff is so friendly and the sandwiches are so good
JP
Joseph Pinto
6 days ago
1.0
I normally order from here. Today 2 of my sandwich were wrong, and I found a knife packed in the wrapper of one my sandwich. I went back to complain and the manager was very indifferent to my complain. I do realize I was a little riled up but she never apologized for the mistakes or the freaky knife in my wrapper. I expect a little customer service delicate from such position. But I get more warm from a funeral or DMV.
DM
Deli Meat
Dec 21, 2025
5.0
very nice and well made! very satisfied:)
MF
marquita fountain
Dec 9, 2025
5.0
I have been coming to this location for years. The manager here I Love her! She’s always personable, quick, pleasant and knows what she’s doing !
SS
Sage Sikes
Dec 5, 2025
5.0
Absolutely immaculate. Never has a better establishment been established. Truly remarkable, impeccable even…
The Subway restaurant is located at 9439 Katy Freeway, Hedwig Village II Shopping Center, Houston, TX 77024.
What are the operating hours of the Subway restaurant?
The Subway restaurant is open Monday through Friday from 8:00 AM to 10:00 PM, and on weekends from 9:00 AM to 10:00 PM.
What types of meals are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
What services does the Subway at Katy Freeway offer for ordering?
They offer in-store pickup, delivery, and curbside pickup for convenient ordering.
Does this Subway location provide catering services?
Yes, this Subway offers catering services to meet your event needs.
Is there dine-in available at this Subway restaurant?
Yes, the Subway location offers dine-in service.
How can I view the menu for this Subway?
You can view the menu online at https://subway.com/en-us/restaurant/7374-0/menu
What nearby places can customers visit around this Subway?
Customers can explore nearby spots such as Hunan Inn (a Chinese and Asian restaurant) or Ross Dress for Less (a clothing store) in the Hedwig Village II Shopping Center area.
Are there other dining options near the Subway restaurant?
Yes, nearby dining options include Buffalo Wild Wings, known for American cuisine and wings, and Hunan Inn for Asian dining.
What nearby services can be useful to a customer visiting Subway?
Nearby services include Village Eye Care and Visionworks for optometry, and Huntington Learning Center for tutoring, making it convenient to combine errands or appointments around your Subway visit.