Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Houston Subway® Restaurant at 3806 N Shepherd Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Many customers reported poor service, with staff displaying rude attitudes and a lack of professionalism.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty floors and improper food handling practices.
Food Quality
While some customers enjoyed the food, others complained about stale ingredients and incorrect orders.
Staff Attitude
There were numerous mentions of staff being unhelpful, unfriendly, or dismissive towards customers.
Operational Issues
Customers experienced problems with store hours, including early closures and unavailability of menu items.
FO
Fernando Ortiz
Oct 22, 2025
3.0
Worker caught an attitude because I couldn’t hear her. I asked for the daily deal and at the register I was charged everything separated and a different sub. I asked and the attitude continue. Overall the sub was good.
RM
Rosy Murillo
Oct 21, 2025
5.0
💯
NN
ntorgeth
Oct 17, 2025
5.0
Great customer service. Manager is on point.
AC
Astrid Campos
Aug 26, 2025
2.0
I went in just to get a sandwich I wasn’t expecting overly nice treatment, but also not bad service either. The cashier gave me an attitude when she charged me for a medium cup but handed me a small. When I asked why, she insisted she only charged me for a small. I trusted her, but once I looked at the receipt, it clearly showed a medium. When I pointed it out, she got an attitude in front of everyone and just snapped, “Well, just get it.” I don’t get what the issue was or why she snapped at me.
JR
Jason Reyes
Aug 1, 2025
1.0
Don't come to this establishment steve was incompetent and sergeo refused to address the situation.
The Subway restaurant is located at 3806 N Shepherd Rd, Suite #3806, Houston, TX 77018 in the Garden Oaks Acquisitions area.
What are the operating hours of the Subway at 3806 N Shepherd Rd?
The Subway is open every day from 8:00 AM to 9:00 PM.
Does this Subway location offer pickup and delivery options?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine inside the Subway restaurant at this location?
Yes, the Subway restaurant serves dine-in customers at this location.
Does the Subway at Garden Oaks offer catering services?
Yes, Subway at 3806 N Shepherd Rd provides catering services to meet your event needs.
What meals are served at the Subway on N Shepherd Rd?
They serve breakfast, lunch, and dinner at this Subway location.
Where can I view the menu and place an order for this Subway?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/7633-0/menu.
Is there a dry cleaning or laundromat service near the Subway on N Shepherd Rd?
Yes, Stan Cleaners, a dry cleaning and laundromat service, is located nearby the Subway restaurant and can be convenient for customers running errands.
What nearby places could I visit after getting food from Subway on N Shepherd Rd?
You might want to visit the Garden Oaks Shopping Center for shopping or enjoy a relaxing foot massage at CC Foot Massage, both located near the Subway.
Are there medical or dental services close to the Subway at 3806 N Shepherd Rd?
Yes, nearby you can find Contemporary Endodontics Heights, Smile Squad dental clinic, and Houston Children's Dental Center for pediatric dental care.