Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Houston Subway® Restaurant at 3806 N Shepherd Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
169 reviews
5 stars
78
4 stars
33
3 stars
5
2 stars
8
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, including rude staff and lack of attention to orders.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and unwashed hands.
Food Quality
Inconsistent food quality was noted, with complaints about stale ingredients and incorrect orders.
Staff Attitude
Staff attitudes varied widely, with some customers experiencing friendly service while others encountered rudeness.
Operational Issues
Customers frequently mentioned issues with store hours, including early closures and unavailability of menu items.
- MMMatalielisaDec 12, 20251.0She charged me for an extra cheese… when there is suppose too be two slices of cheese included already…. Not just one slice for the whole 6 inch… than the serving sizes for the veggies were like 3 leaves of spinach, one tomato, super small serving sizes… I’m gonna waste my time going back in being like “can I have my .50 cents back I was charged extra when I should” subway please teach your staff how to charge extra when it is truly extra. Time 4:00pm 12/12/25 lady in black shirt and blue jean shorts.
- FOFernando OrtizOct 22, 20253.0Worker caught an attitude because I couldn’t hear her. I asked for the daily deal and at the register I was charged everything separated and a different sub. I asked and the attitude continue. Overall the sub was good.
- RMRosy MurilloOct 21, 20255.0💯
- NNntorgethOct 17, 20255.0Great customer service. Manager is on point.
- ACAstrid CamposAug 26, 20252.0I went in just to get a sandwich I wasn’t expecting overly nice treatment, but also not bad service either. The cashier gave me an attitude when she charged me for a medium cup but handed me a small. When I asked why, she insisted she only charged me for a small. I trusted her, but once I looked at the receipt, it clearly showed a medium. When I pointed it out, she got an attitude in front of everyone and just snapped, “Well, just get it.” I don’t get what the issue was or why she snapped at me.
Frequently Asked Questions About Subway
Where is the Subway restaurant located?
The Subway restaurant is located at 3806 N Shepherd Rd, Suite #3806, Houston, TX 77018 in the Garden Oaks Acquisitions area.
What are the operating hours of the Subway at 3806 N Shepherd Rd?
The Subway is open every day from 8:00 AM to 9:00 PM.
Does this Subway location offer pickup and delivery options?
Yes, this Subway offers both curbside pickup and delivery services.
Can I dine inside the Subway restaurant at this location?
Yes, the Subway restaurant serves dine-in customers at this location.
Does the Subway at Garden Oaks offer catering services?
Yes, Subway at 3806 N Shepherd Rd provides catering services to meet your event needs.
What meals are served at the Subway on N Shepherd Rd?
They serve breakfast, lunch, and dinner at this Subway location.
Where can I view the menu and place an order for this Subway?
You can view the menu and place your order online at https://subway.com/en-us/restaurant/7633-0/menu.
Is there a dry cleaning or laundromat service near the Subway on N Shepherd Rd?
Yes, Stan Cleaners, a dry cleaning and laundromat service, is located nearby the Subway restaurant and can be convenient for customers running errands.
What nearby places could I visit after getting food from Subway on N Shepherd Rd?
You might want to visit the Garden Oaks Shopping Center for shopping or enjoy a relaxing foot massage at CC Foot Massage, both located near the Subway.
Are there medical or dental services close to the Subway at 3806 N Shepherd Rd?
Yes, nearby you can find Contemporary Endodontics Heights, Smile Squad dental clinic, and Houston Children's Dental Center for pediatric dental care.