Pappas Seafood House

Reviews

• BF

  Belinda Feist

  1 day ago
  5.0
  Victoria was our waitress. She was very kind, knowledgeable, and attentive. I had a cup of shrimp gumbo as an appetizer, the trout and shrimp with crab and sweet carrots. Then we had the three layered chocolate cake with ice cream for dessert! Yummy!
• SC

  Silvia Cerritos

  Nov 10, 2025
  2.0
  This location was disappointing. They had menu items pictured that weren’t even available .. the manager admitted they don’t carry the same ingredients and said the photos should’ve been removed. Service was slow, the layout was odd, and it wasn’t very clean. They even poured my second glass of wine into the same glass, which isn’t proper etiquette. I’ll stick to the other Pappas Seafood location.
• JC

  Jacqueline Christian

  Nov 9, 2025
  5.0
  I had such an amazing experience at Pappas! The food was fresh, flavorful, and perfectly cooked, but what really made my visit stand out was the service. Braevion was absolutely outstanding professional, friendly, and very attentive the entire time. He made sure everything was just right and went above and beyond to make the experience memorable.
• R6

  reddit surfer 666

  Nov 6, 2025
  1.0
  Carpet smells horrible. We walked in and were sat down and immediately had to leave. Smells of mold. Don't want to smell that while eating so we left.
• GP

  Girly Pop

  Oct 14, 2025
  2.0
  Dear Pappas Seafood Management, I wanted to take a moment to share feedback regarding my husband’s and my recent visit to your restaurant on October 11th around 6:00 p.m. This letter is intended as an opportunity for improvement, as we have always enjoyed dining at your Humble location and expected a similar level of service and quality. Unfortunately, our experience at this location fell short in several ways. We were initially assigned one server who was later replaced by another, and we regret to say the service we received was disappointing and concerning. The server appeared to be under the influence of something—moving slowly, slurring words, and frequently forgetting our requests. She also responded with a snarky attitude at times, which made the experience uncomfortable. We ordered waters and bar drinks (a beer and a Blood Orange Mule), along with two Rainbow Trout dinners. Bread, which is usually served promptly, had to be requested. When I asked for a straw, the server left and did not return with one. Our meals were brought out by a different server, and when I requested mignonette, she seemed unfamiliar with it despite my explanation that it is typically available at your oyster bar. She never returned with it. At that point, we still had not received our bar drinks or straws. When our original server finally returned, she again seemed confused, looked down at her apron, and walked away. She eventually returned with a straw but informed me that they “didn’t have mignonette.” My Blood Orange Mule also arrived with black specks in it and without the signature dried blood orange garnish I’m accustomed to receiving at other Pappas locations. When I inquired, the server said she would check but never came back. I ultimately had to go to the bar myself, where another staff member later brought the garnish—after my drink was nearly finished. This visit was meant to be a special date night for us, and the entire experience—though we tried to remain patient—fell short of the standards we’ve come to expect from Pappas Restaurants. We only chose this location because of traffic delays near Humble, but unfortunately, we left feeling disappointed and frustrated. We wanted to share this feedback so that management can be aware and address the issues with training, service quality, and staff attentiveness at this location. We truly appreciate the consistent excellence we’ve experienced at your Humble restaurant and hope this feedback will help ensure that the same level of quality is maintained across all locations. Thank you for your time and attention.

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