McDonald's

3.6
1579 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7606 Westheimer, Houston, TX
77057, United States

Hours

Reviews

3.6
1,579 reviews
5 stars
674
4 stars
307
3 stars
221
2 stars
95
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on staff behavior; some praised friendly employees like Anita Lopez, while others reported rude and unprofessional interactions.

Food Quality

Inconsistent food quality; some customers enjoyed hot meals, while others received cold or poorly prepared food.

Cleanliness

Generally positive remarks about cleanliness, though some concerns were raised regarding restroom access and hygiene.

Order Accuracy

Frequent complaints about incorrect orders and issues with mobile orders, leading to customer frustration.

Speed of Service

Service speed is inconsistent; some customers experienced long wait times, especially in drive-thru.
  • JB
    Jass Badu
    Nov 3, 2025
    1.0
    I just witnessed the Spanish lady cashier purposely ignore a black woman asking for the key to the bathroom after expressing she didn’t mean to interrupt but badly had to go to the bathroom. The cashier ignored her. She asked again after waiting a minute. She ignored her again & continued with the customer. The Spanish man in the line said it again for the black lady but in Spanish. Like hey can you please let her in the bathroom. The cashier says in Spanish, i heard her. & then continued to help the customer she was already helping. So i say, oh so you’re ignoring this lady that has to go to the bathroom on purpose?!?! IT TAKES 2 SECONDS TO LET SOMEONE IN THE BATHROOM!!! Yes she was helping someone, but the black lady asked nicely, expressed how she didn’t mean to interrupt but had to go to the bathroom!! I expressed my anger with that & left!! RACIST & RUDE. If the lady was Hispanic, would you treated her the same way?!
  • MB
    Metehan Beyazbirlik
    Nov 3, 2025
    4.0
    The staff were amazing and attentive. The food arrived hot, and I could have as many drinks as I wanted. The only downside is that there are some unsafe people around the area, but that isn’t related to the place itself—just be a little cautious.
  • BW
    Becky Werlla
    Oct 15, 2025
    5.0
    Good enough food, very efficient and friendly staff. Good hot apple pie!
  • EV
    Edwhin vasquez
    Oct 14, 2025
    1.0
    Pides un algo y te sirven otra cosa diferente. Pierdes el dinero y el tiempo. Porque no te arreglan el pedido
  • BH
    Bindi Hundus
    Oct 6, 2025
    1.0
    The overnight female worker (no name tag) told me I could only place one order per car, refused to take additional orders, then slammed the window and said she didn’t care. The food I received was cold and messy, and when I asked for a refund, she said she was the manager and couldn’t help. She also made a racist remark and told me to leave.Or she can meet me outside when she get off at 6am and she will be forced to defend her self so basically she treat to hurt me This was very upsetting and unprofessional. I’d appreciate if this could be reviewed and addressed by management.

Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 7606 Westheimer, Houston?

This McDonald's is open 24 hours every day of the week, from Monday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, McDonald's at 7606 Westheimer offers drive-thru service 24/7.