Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,392 reviews
5 stars
595
4 stars
283
3 stars
205
2 stars
77
1 star
232
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude employees and unprofessional behavior from management.
Food Quality
Many customers complained about the food being cold, stale, or incorrect, indicating a lack of consistency in food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms, which detracted from the overall experience.
Service Speed
Customers frequently noted long wait times for orders, both in the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and fresh food, particularly during breakfast hours.
- BRBrandon RyanNov 17, 20251.0Just pulled a whole sheet of paper out of my burger. Disgusting
- BMBlahits MexicanaNov 4, 20251.0This was my favorite spot to always pass in the mornings and get my ice coffees i literally live almost 30 minutes away and skip the ones near home because they always failed to make a good ice coffee. Recently tho this place has had very rude employees that when you ask them to either add more creamer or if they could remake the ice coffees due to them being done wrong they instead get mad and offended and start being disrespectful throwing hand gestures and making comments unnecessary and making unnecessary facial expressions. Mostly 2 hispanics the girl with red hair braid and piercings and the other older female that has tattoos and is short with black hair. Asking to have your ice coffee redone shouldnt become a problem or be made a problem mostly by employees. The customer service is horrible when these two work together they cover each other and slam the drive thru window at people’s face. Even if you ask them to do stuff nicely they still respond in a disrespectful way.
- OPOmar PinedaNov 2, 20253.0Noe gusta mucho
- FMfrancisco melgarOct 10, 20251.0I am sorry about this 1 star review but everything went bad in here, I bought my food from Mc Donalds but the gas station attendant didn't let me use the restroom because is only for the Gas Station costumers, what kind of service is this, a Mc Donalds with no restrooms? Seriously!!!! You should fix this ASAP!!!!!!
- AZAbigail ZunigaSep 22, 20251.0I ordered the 6-piece Chicken Nugget Happy Meal, expecting at least the basics to be right. Instead, I got a sad little box of cold, dry nuggets that tasted like they’d been sitting under a heat lamp since the morning shift. The fries were barely warm, soggy, and lacked any crunch. Definitely not fresh. I get that it's a kid’s meal, but even kids deserve food that’s fresh, hot, and put together with a little care. This meal felt rushed, careless, and honestly just lazy. Not worth the price. Not worth the hassle. And definitely not making anyone happy
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 6707 W Sam Houston Pky S, Houston?
McDonald's is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.
When is the drive-through service available at this McDonald's location?
The drive-through is open every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 10:00 PM through their online platform.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order from this McDonald's?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
Does this McDonald's location have a drive-through?
Yes, this McDonald's location has a drive-through service.
What other places can I visit near McDonald's at 6707 W Sam Houston Pky S?
Nearby places include PanNext Fitting Corporation for electronics, Denny's for more dining options, and Chevron Station Houston for refueling.
How can nearby Denny's restaurant complement my visit to McDonald's?
After enjoying a meal at McDonald's, you might visit Denny's nearby for a different dining experience or breakfast and brunch options.
Is there a gas station close to McDonald's for convenient refueling?
Yes, Chevron Station Houston is located near McDonald's at 6707 W Sam Houston Pky S for convenient refueling.