McDonald's

3.8
2062 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5911 S Braeswood Blvd, Houston, TX
77096, United States

Hours

Reviews

3.8
2,062 reviews
5 stars
977
4 stars
426
3 stars
283
2 stars
112
1 star
264

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude service and incorrect orders, leading to dissatisfaction.

Food Quality

Many reviews mentioned cold or poorly prepared food, with specific complaints about stale items and incorrect orders.

Cleanliness

Several customers noted cleanliness issues, particularly in restrooms and dining areas.

Machine Availability

Frequent complaints about broken machines, especially for ice cream and milkshakes, were highlighted.

Fast Service

Some customers appreciated the fast service during busy hours, indicating a positive aspect of their experience.
  • JP
    James Phillips
    Dec 26, 2025
    1.0
    All McDonalds get 1 star. Milk shake machine is broken/cleaning 85% of the time. Ok... really 90% of the time. Only come here for the McRib (oh I love thee my sweet sweet McRib). And when my girlfriend wants her sausage biscuit.... Come on McDonalds... the milkshake machine problems have been going on for over 10 (ten!) Years. Corporate suxs.
  • RF
    RJ Flores
    Dec 20, 2025
    1.0
    Service sucked.
  • JN
    Jeremy Nash
    Dec 15, 2025
    5.0
    A+ Clean, and quiet atmosphere.
  • WE
    Wonderland Elizabeth
    Dec 14, 2025
    1.0
    Genuinely I’m not sure why I always receive cold food from this location. I understand it may be a hassle having things ready at odd hours (1-2 am) HOWEVER each and every time I come here no matter if I ask for the food to be “fresh” or “cooked to order”. The night crew is wayyy too comfy putting cold food out the window.
  • CR
    Curtis Rodriguez
    Dec 9, 2025
    5.0
    Need more workers! Needs more attention to guests and satisfaction but other wise a good hot fresh hot n spicy got me right !!

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open 24 hours a day, 7 days a week.

Is there a drive-through available at this McDonald's?

Yes, the drive-through is open 24 hours daily.