Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
2,046 reviews
5 stars
967
4 stars
423
3 stars
283
2 stars
112
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or with a lack of courtesy.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about stale or poorly prepared items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms, affecting the overall dining experience.
Service Speed
While some customers noted fast service, others experienced long wait times, especially during late hours or when using the drive-thru.
- MAMuhammad AfaqNov 8, 20255.0Had a great experience, staff was very police and nice. Availed their McDonald's app offers and loved the quality of food and ambiance. Good to be there !
- NGNorma GonzalezNov 2, 20251.0I always when I feel like eating a dessert I come to buy a vanilla ice cream cone but somehow when I come on Sunday always the ice cream machine isn’t working that’s odd this is my fifth time I think more even my daughter told me hopefully the machine is working and when I ask the guy at the drive through and he told me that the machine broke and I was like wow it’s always the same I think what happen they clean the machine and they don’t want it to get dirty again and clean it again that’s really sad and losing customers
- CGCOOL GUYNov 1, 20251.0There's no outlet to charge your devices! Thanks for the wifi?
- CCCarlosOct 24, 20251.0No monopoly stickers on my food, supposed to get 4. Sausage mcmuffin wasn't even toasted and coffee like hot water smh
- LWLyndia WareOct 9, 20253.0I always ask my food hot out the grease and i always order no salt they put salt on the fries and it send it back to get hot food the team leader tells me i need to let them know when ordering and i told her i told her twice and i told her and don’t snap at me the treat Mexican good but terrible to black
Frequently Asked Questions About McDonald's
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Is there a drive-through available at this McDonald's?
Yes, the drive-through is open 24 hours daily.
What services does this McDonald's offer for ordering and delivery?
They offer curbside pickup, traditional delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's using a mobile app?
Yes, you can use the McDonald's app available on both the Apple App Store and Google Play Store to place orders.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Where is this McDonald's located?
This McDonald's is located at 5911 S Braeswood Blvd, Houston, TX 77096, USA.
Are there any convenient places nearby for car maintenance while visiting McDonald's?
Yes, nearby car maintenance options include Take 5 Oil Change and Xpress Lube-Braeswood for quick oil changes and automotive services.
What entertainment options are close to this McDonald's?
Nearby, you can find Redbox for video and game rentals, making it easy to pick up entertainment before or after your visit.
Are there other food options near this McDonald's?
Yes, nearby food options include Suzie's Grill, Marco's Pizza, Happy Lamp Chinese Restaurant, and Best Donuts for coffee and treats.
Does this McDonald's offer any rewards or loyalty program?
Yes, customers can earn points for free food by joining MyMcDonald's Rewards.