McDonald's

3.7
1752 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
6031 North Fwy, Houston, TX
77076, United States

Hours

Reviews

3.7
1,738 reviews
5 stars
759
4 stars
321
3 stars
265
2 stars
100
1 star
293

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some staff being friendly and helpful while others are reported as rude and inattentive.

Food Freshness

Food quality is often fresh and hot, but there are complaints about cold or overcooked items.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items, leading to frustration.

Speed of Service

Service speed varies significantly, with reports of long wait times during busy hours.

Cleanliness

The restaurant is generally clean, but there are complaints about the condition of the restrooms.
  • OO
    Otilia
    Nov 5, 2025
    1.0
    At this location, no one is ever at the counter to greet customers. The hole team crew is always chatting with each other making customers wait until they are done talking each other then work related. Not to mention the rudeness and faces they make when you try to correct them about the customer order and still gets it wrong. They never measure the basket of fries. If it’s 2 medium fries, then put 2 medium fries in the basket!! Not that complicated and 2 seconds is all it takes to measure. MANAGEMENT! Ah, forget that! She is worst, doesn’t let customers explain nor does she listen to customers when they’re asking her a question. No acknowledgment from this location! Definitely- F Rating: 0/5 BAD -BAD SERVICE!
  • FR
    Fresh Squeezed RC
    Oct 31, 2025
    1.0
    The 2nd worst McDonald's I've ever been to.
  • RM
    Robert Miller
    Oct 29, 2025
    3.0
    Food is fresh but you will wait.
  • CF
    Christian Fontanez
    Oct 25, 2025
    1.0
    When I visit fast food. It’s not for the 5star cuisine. It’s for the customer service and to grab something in a hurry. Not to be greeted with a “what do you want” I mean even Jack in the box stays on program with the “welcome to JIB my name is…. How may I take your order today”
  • BB
    Beauty
    Oct 16, 2025
    5.0
    Shout out to Abel in the drivethru. I had problems with my app and although it was very busy, he took his time to help me and got it working. He is always overly kind every time I visit on his shift. You never know who's watching yet he stays on point. This guy needs to be promoted!

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 6031 North Fwy, Houston, TX?

McDonald's is open for dining from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.