McDonald's

3.8
2341 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5800 S Gessner Rd, Houston, TX
77036, United States

Hours

Reviews

3.8
2,332 reviews
5 stars
1,077
4 stars
469
3 stars
320
2 stars
122
1 star
344

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of friendly and rude service, with some praising individual employees while others highlighted disrespectful behavior from staff.

Food Issues

Several reviews mentioned problems with food quality, including incorrect orders, cold fries, and unsanitary conditions.

Cleanliness

While some customers noted cleanliness in certain areas, others reported dirty bathrooms and tables, indicating inconsistency in maintenance.

Order Accuracy

Multiple customers experienced issues with order accuracy, including missing items and incorrect meals being served.
  • AC
    Agusto Cua
    Dec 29, 2025
    1.0
    Saludos. El dia 28 del presente mes pase por un café y macgridos. Y cuando la muchacha me paso el café no estaba cerrado bien el vaso y se me cayó el café bien caliente en la mano y lo único que dijo la chica oh lo ciento orita le traigo llelo y le dije que esta bien y que tuviera más cuidado. Pero la verdad me molesto ver ala manager que no hizo nada solo se quedó viendo y escuchando lo que estaba pasando. Deberían de enfocarse más en sus trabajo y menos platicar!!!
  • JC
    jose castanon
    Dec 22, 2025
    1.0
    The gave me burger with burn meat🤮 disappointed they couldn’t exchange it it happen 12/22/2025
  • OL
    Omarion Landry
    Dec 18, 2025
    1.0
    Was just there 7:50 gave me the whole wrong order paid for my extra food I dint get
  • IP
    I see places
    Dec 10, 2025
    5.0
    Uh… so… they were out of Grinch meals. Which is… disappointing. I already bought one before, so technically I have Grinch socks. But it would’ve been nice to have… another pair. For backup. Or emotional support. The drive-thru guy was nice though. So… that helped. Still thinking about the socks
  • YX
    Yuu Xai
    Dec 7, 2025
    1.0
    I ordered the grinch meal but they didn’t give me the grinch salt bag and didn’t give me a refund. They could’ve told me they ran out but instead they gave me the meal anyway and even forgot my drink but said they couldn’t do anything about it. I really wanted the grinch salt 😭 really upsetting for me when I asked them nicely about it and got an attitude and a shrug from one of the counter ladies. Someone young helped talk to me and translated and she was nice but two older ladies just looked and gave me an attitude. Unkind service and improper handling. May be a small thing to get upset about but it’s more damning when it’s all you looked forward to and it gets worse when they give you unnecessary attitude.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 5800 S Gessner Rd, Houston?

McDonald's at 5800 S Gessner Rd in Houston is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, the McDonald's at this location has a drive-thru open 24/7 for your convenience.