McDonald's

3.7
1940 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
9303 Katy Freeway, Houston, TX
77024, United States

Hours

Reviews

3.7
1,940 reviews
5 stars
805
4 stars
435
3 stars
276
2 stars
132
1 star
292

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers praised the cleanliness of the location, noting it as one of the cleanest McDonald's they have visited.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others received cold or stale food.

Customer Experience

Overall customer experiences varied widely, with some praising the quick service and friendly staff, while others expressed frustration with long wait times and poor service.
  • NS
    Nora Sandoval
    4 days ago
    1.0
    No me gusta hacer comentarios negativos Pero de verdad que si andas pasando un dia super bonito te recomiendo que no vengas a esta tienda a comer por qué te arruinarían tu día.... El personal es bastante grosera.
  • OG
    Orlando Garza
    Jan 1, 2026
    1.0
    Ordered what’s supposed to be a Big Mac burger, but what I got was basically a junior burger patty . The patty was noticeably small and thin, barely covering the bun, which made the burger feel more like a jr pretending to be something bigger. The bun and toppings completely overpowered the meat, and the heavy amount of sauce seemed like it was there to make up for the lack of beef. For the price and the way it’s advertised, you expect a fuller, thicker patty—not something that looks like it belongs on a kids’ menu. Overall, it was disappointing.
  • EB
    E BRO
    Dec 24, 2025
    5.0
    they have a ketchup bar. So if you like never-ending ketchup for your fries....
  • LE
    Lilia Estrada
    Dec 22, 2025
    1.0
    El peor TRATO QUE HE RECIBIDO ,al frente tienen a una persona adulta mayor que su ACTITUD ES PÉSIMA ,REGANANDO A TODOS ,Y NI HABLAR ,de un hombre , con otras preferencias, GROSERO, PIDIENDO UNO LAS COSAS POR FAVOR Y EL CONTESTA QUE?
  • FC
    Francisco Andrade Caballero
    Dec 19, 2025
    5.0
    Hacia más de un año que no entraba a ese mcdonald's, ahora que entre nuevamente está totalmente remodelado y luce muy bien, está muy agusto y agradable para comer ahi

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer drive-thru service and what are its hours?

Yes, the drive-thru is open 24 hours daily.