McDonald's

3.5
2908 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8920 Clearwood Drive, Houston, TX
77034, United States

Hours

Reviews

3.5
2,908 reviews
5 stars
1,151
4 stars
524
3 stars
472
2 stars
211
1 star
550

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness Concerns

Several reviews mentioned dirty restrooms and overall cleanliness issues in the restaurant.

Safety Concerns

Customers expressed discomfort due to the presence of homeless individuals loitering in the parking lot and inside the restaurant.

Food Quality

Mixed feedback on food quality, with complaints about incorrect orders, cold food, and unsatisfactory preparation.

Friendly Staff

Despite the issues, some customers noted friendly and helpful staff members, particularly in the drive-thru.
  • EC
    Efrain Chavez
    4 days ago
    1.0
    I ordered three sausage Mc griddles and only received two. I called to let them know and they told me to come back whenever to get my order correct. I came back today and they didn’t want to give me my missing Mc griddle. They claimed the person I spoke with on the phone no longer worked there.
  • TG
    Tina Gibson
    Dec 21, 2025
    1.0
    Super sketchy with all th3 homeless in the parking loitering right by the exit door, walking up to people's vehicles in the parking lot. People walking in with cups from their cars, refilling drinks and leaving. Did not feel safe there at all. Turned around and left.
  • CA
    Criss jj Albares
    Dec 16, 2025
    1.0
    ¿Why? they are asking for 25 cents for 1 ranch? Avery McDonald’s I go never ask me for 25 cents.
  • CJ
    Cedric Jones
    Dec 16, 2025
    1.0
    Drove all the way to this McDonald’s at 2:30am , 12/16/25. And was told thru the drive thru that they are closed until 4am. This is the 2nd time this has happened.
  • LB
    Lakisha Burroughs
    Dec 12, 2025
    1.0
    I been coming here for a minute but service and the quality of the fast food went from okay to worse. There will not be another day that I pay for a drink that is not filled to the top. The first thing they teach you in the fast food industry is fill the drink to the top. If I’m paying for something don’t cheat me out of what I’m paying for. The lil curly hair dude at the window who fix the drinks said he don’t mind if I take a picture and show it to the owner. Nasty attitude, He wouldn’t be working my establishment at all.When we purchase a kids meal don’t put 5 fries in the container and forget the other fry also. When I pay for extra lettuce don’t give me a few strand of soggy lettuce, if I pay for cheese don’t forget the cheese. It the simple things, even if the food ain’t the best get to order correct please. After today , I’m motivated to now eat at home and save more money.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 8920 Clearwood Drive, Houston?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru is open 24/7 at this location.