McDonald's

3.6
1963 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8325 Broadway Street, Houston, TX
77061, United States

Hours

Reviews

3.6
1,963 reviews
5 stars
829
4 stars
361
3 stars
285
2 stars
148
1 star
340

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some reviews highlighted cleanliness in the dining area and restrooms, while others noted unsanitary conditions.

Food Quality

Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others received cold or stale food.

Customer Experience

Several customers expressed dissatisfaction with their overall experience, citing issues with staff professionalism and order accuracy.
  • RM
    Rosalba Marchan
    6 days ago
    5.0
    Dis place was very cln, neat, n organized 👌 👏 🙌 👍 😀!!! Da crew was very friendly n happy!!! Da kid's place was also very cln which made it eazy 2 aLLow my gbby 2 play in it!!! I truly do recommend dis place!!!
  • AL
    Amanda Lewis
    Jan 5, 2026
    1.0
    I went ahead and ordered $30 worth of food came back in the drive-thru and told them that they forgot one of my burgers they wanted to take both bags to search it. I didn’t wanna do that because I didn’t want the food to go back to the window for everybody to be having a hand in to look for the burger that was missing so then they came back gave the food said they made the fries fresh but all they did was drop the fries back into the oil because they were hard as hell and they didn’t drop all the files because the ones at the bottom were cold as hell from the world I was eating out of waiting in the drive-through line. The lady at the drive-through was so unprofessional. She knew what I came back for act like she couldn’t speak English, but just spoke English when I just came through the drive-through. so she kept ignoring and until she couldn’t ignore us no more because that would mean holding up her line so she went and got someone and had to take both bags around the corner and when I told the lady I wanted a refund, that’s when they decided to drop the fries back into the oil to make it seem like they were doing me a favor and made fries over again because I wanted a refund this place used to be good. It is horrible now I’ll go there to take my daughter to the playground, but even that’s gotten bad.
  • JP
    James Pack
    Jan 2, 2026
    1.0
    They put up advertisements for food that they don't have and they look at you like you're crazy when you order it. McDonald's is McDonald's but you can have standards when you hire people. The bar is already aggressively low but they still somehow fail. Complete disgust at the poor service.
  • CL
    Charles Livermore
    Dec 29, 2025
    1.0
    Visited on 2025-12-29 at 7:15 am. Restaurant was open, with about 8-10 customers waiting in line, and 3-4 others seated. Dining area seemed clean, kiosks were on. Door to restrooms for customers locked with a keypad; 0/10 would not give a crap again. Took my business elsewhere.
  • LC
    Latrisha Crosby
    Dec 11, 2025
    1.0
    I would’ve given 5 stars but I’m not!!!! The person in front drive was very unprofessional! My order was wrong upon speaking she was just staring not apologizing closing her with aggression. She still give me the wrong order again. The manager gave us the wrong order too like what’s going on. Without our money y’all can’t pay y’all bills. If you like job choose another profession simple as that won’t be going there ever again

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open from 5:00 AM to midnight from Monday to Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's?

The drive-thru is open from 5:00 AM to midnight Sunday through Thursday, and is extended until 1:00 AM on Friday and Saturday.