Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
While some customers praised the friendly and helpful staff, many reported rude service and incorrect orders.
Food Consistency
Customers frequently experienced issues with incorrect orders, missing items, and food quality, including cold or poorly prepared meals.
Cleanliness
The cleanliness of the location received mixed reviews, with some noting it was clean while others described it as dirty.
Speed of Service
Service speed was often criticized, with reports of long wait times and slow staff, particularly during busy hours.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences, particularly with specific employees and the overall atmosphere.
LL
Linetta Liberto
4 days ago
3.0
The service was good and I didn't have to wait in the drive thru for very long. However, I ordered and paid for 2 egg and cheese biscuits and neither of them had cheese. So you may want to check your food before you leave the location.
SD
Sky N Doughgirl
Oct 13, 2025
5.0
5 stars only because of Luis Garcia. He's the best with your order hes very hrlpful and connect with each encounter. He baggs my items. He has great patience. Very sweet. Needs to be employed of the YEAR!!!! ❤️ 💪
EVERYONE ELSE IS SLOW LAZY CARELESS
RV
Raymond Vega
Oct 12, 2025
5.0
Very good
JJ
Juan Johnson
Oct 3, 2025
5.0
This McDonald's has a friendly atmosphere. The workers are who make the place enjoyable.
AP
Alay Pandya
Sep 30, 2025
1.0
We ordered hot chocolate, but just received plain white milk and they added wipe cream and some chocolate syrup on it so we cant see.
What are the operating hours for delivery at McDonald's on weekdays?
Delivery is available Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 4:00 AM to 10:00 PM.
Is the McDonald's drive-through open 24 hours?
Yes, the drive-through is open 24 hours every day of the week.
What services does McDonald's offer for pickup and delivery?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located?
McDonald's is located at 8010 S Gessner, Houston, TX 77036, USA.
Does this McDonald's have a mobile app for ordering?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What are some nearby restaurants customers can visit along with McDonald's?
Nearby restaurants include Jabastian's Mexican Restaurant, Jabastians Mexican Cuisine, and Cicis Pizza.
Are there any nearby stores for shoppers visiting McDonald's?
Yes, nearby stores include dd's DISCOUNTS, Family Dollar, Five Below, Shoe Carnival, and Melrose Family Fashions.
Can customers find beauty and wellness services close to McDonald's?
Yes, nearby beauty and wellness places include L.A. Nails And Skin Care, Le Posh Nails & Hair, and L.A. Nails & Spa.
How can customers use nearby services like Chase Mortgage or U-Haul while visiting McDonald's?
Customers can conveniently manage mortgage consultations at Chase Mortgage or rent trucks at U-Haul Moving & Storage nearby before or after enjoying their meal at McDonald's.