McDonald's

3.5
1700 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8010 S Gessner, Houston, TX
77036, United States

Hours

Reviews

3.5
1,700 reviews
5 stars
730
4 stars
279
3 stars
211
2 stars
98
1 star
382

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and incorrect orders.

Food Temperature

Numerous reviews mentioned receiving cold or improperly prepared food.

Customer Experience

Some customers highlighted positive interactions with specific employees, contrasting with overall negative experiences.

Cleanliness

Several reviews noted cleanliness issues, particularly in the drive-thru area.
  • DR
    Dror Ronen
    Jan 4, 2026
    1.0
    Didn't receive my drinks due to machine is not working. I did pay for those drinks
  • TL
    Tarzan Lastre
    Dec 11, 2025
    1.0
    Muy mal servicio por el drive tru mas de 30 minutos en la fila para comprar 2 helados y unas papas, los helados prácticamente no le sirvieron y las papas se les habían olvidado
  • KS
    Kiara Smith
    Dec 11, 2025
    2.0
    This location is okay but the black lady is very rude. I don’t know is she’s the manager or not but it’s not cool.
  • GN
    Goth Night
    Dec 10, 2025
    1.0
    I told him I want a plane ice coffee at 8:27pm I told her can I get plain ice coffee with liquid sugar on it and they give me black ice coffee and I said can you fix that but he gave me the same Black ice coffee terrible service😡😡😡😡😡 that’s why y’all go 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
  • DS
    David Sims (The Silver Surfer)
    Nov 26, 2025
    1.0
    I made an order for pickup in which I was as parked in the parking lot. I should have known hat I received my order to fast after ordering a double filet-o-fish burgers and fries EVERYTHING WAS COLD! This location SUCKS. I visually checked before leaving out of courtesy to the drivers behind me, but yeah I shouldn’t have to check for a large fry (received half of a large fry COLD) 2 double cheeseburgers (Luke warm) and of all things my fish was COLD. I live 1.4 miles away. I will STAY AWAY FROM THIS LOCATION!!!

Frequently Asked Questions About McDonald's

What are the operating hours for delivery at McDonald's on weekdays?

Delivery is available Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 4:00 AM to 10:00 PM.

Is the McDonald's drive-through open 24 hours?

Yes, the drive-through is open 24 hours every day of the week.