Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including rude staff and incorrect orders.
Food Temperature
Numerous reviews mentioned receiving cold or improperly prepared food.
Customer Experience
Some customers highlighted positive interactions with specific employees, contrasting with overall negative experiences.
Cleanliness
Several reviews noted cleanliness issues, particularly in the drive-thru area.
DR
Dror Ronen
Jan 4, 2026
1.0
Didn't receive my drinks due to machine is not working. I did pay for those drinks
TL
Tarzan Lastre
Dec 11, 2025
1.0
Muy mal servicio por el drive tru mas de 30 minutos en la fila para comprar 2 helados y unas papas, los helados prácticamente no le sirvieron y las papas se les habían olvidado
KS
Kiara Smith
Dec 11, 2025
2.0
This location is okay but the black lady is very rude. I don’t know is she’s the manager or not but it’s not cool.
GN
Goth Night
Dec 10, 2025
1.0
I told him I want a plane ice coffee at 8:27pm I told her can I get plain ice coffee with liquid sugar on it and they give me black ice coffee and I said can you fix that but he gave me the same Black ice coffee terrible service😡😡😡😡😡 that’s why y’all go 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
DS
David Sims (The Silver Surfer)
Nov 26, 2025
1.0
I made an order for pickup in which I was as parked in the parking lot.
I should have known hat I received my order to fast after ordering a double filet-o-fish burgers and fries
EVERYTHING WAS COLD!
This location SUCKS. I visually checked before leaving out of courtesy to the drivers behind me, but yeah I shouldn’t have to check for a large fry (received half of a large fry COLD) 2 double cheeseburgers (Luke warm) and of all things my fish was COLD. I live 1.4 miles away. I will STAY AWAY FROM THIS LOCATION!!!
What are the operating hours for delivery at McDonald's on weekdays?
Delivery is available Monday through Thursday from 6:00 AM to 10:00 PM, Friday and Saturday from 6:00 AM to midnight, and Sunday from 4:00 AM to 10:00 PM.
Is the McDonald's drive-through open 24 hours?
Yes, the drive-through is open 24 hours every day of the week.
What services does McDonald's offer for pickup and delivery?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is McDonald's located?
McDonald's is located at 8010 S Gessner, Houston, TX 77036, USA.
Does this McDonald's have a mobile app for ordering?
Yes, you can order via the McDonald's App available on iOS and Android platforms.
What are some nearby restaurants customers can visit along with McDonald's?
Nearby restaurants include Jabastian's Mexican Restaurant, Jabastians Mexican Cuisine, and Cicis Pizza.
Are there any nearby stores for shoppers visiting McDonald's?
Yes, nearby stores include dd's DISCOUNTS, Family Dollar, Five Below, Shoe Carnival, and Melrose Family Fashions.
Can customers find beauty and wellness services close to McDonald's?
Yes, nearby beauty and wellness places include L.A. Nails And Skin Care, Le Posh Nails & Hair, and L.A. Nails & Spa.
How can customers use nearby services like Chase Mortgage or U-Haul while visiting McDonald's?
Customers can conveniently manage mortgage consultations at Chase Mortgage or rent trucks at U-Haul Moving & Storage nearby before or after enjoying their meal at McDonald's.