Long John Silver's | A&W

3.6
1698 reviews
Seacret Society

About

Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Long John Silver's | A&W
10270 North Freeway, Houston, TX
77037, United States

Hours

Reviews

3.6
1,698 reviews
5 stars
749
4 stars
290
3 stars
207
2 stars
126
1 star
326

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers had mixed experiences with food quality; some praised the freshness and taste, while others reported issues with overcooked or stale items.

Service Issues

Numerous reviews highlighted poor service, including long wait times, incorrect orders, and rude staff, particularly from management.

Cleanliness

Several customers noted cleanliness issues in the dining area and kitchen, with some describing it as unsanitary.

Customer Service

While some staff received praise for their friendliness and helpfulness, many reviews pointed to a lack of proper customer service training and management.

Atmosphere

The atmosphere was described as lacking, with complaints about noise levels and a generally unwelcoming environment.
  • GC
    Gwen Close
    Nov 17, 2025
    5.0
    The building on the outside looks like it was closed cause it's missing some panels on the outside I went to the drive thru he was friendly
  • TT
    Tony TOPS
    Nov 17, 2025
    3.0
    This deep fried fish i was ok, but you can feel how unhealthy it is as you bite into it. The attendant a as very dry and a bit rude when answering questions about the venue. My daughter what the urge of eating Fish ans chips like the British people, but it was disappointing to say the least.
  • HH
    Heather Harris-Nadzak
    Nov 16, 2025
    5.0
    We've been here a couple of times and the service is always awesome and the food is so good. Thank you!
  • MA
    Mohammad Ali
    Nov 12, 2025
    2.0
    The store on 1-45@west Rd North Houston TX had its own temperament as the older women put out always rude behavior, and you buying their $5 or $7 deals, they would make you wait 15 to 20 minutes deliberately...under the Supervision of on older Manager.. Years ago, in 1996, I predicted Long John Silver will close down because of bad treatment of the customers....and ....😭😭😭😭😭
  • BB
    Bc Z (Bcz)
    Nov 11, 2025
    3.0
    Good place to eat only they don’t have the mug root beer where you serve yourself anymore. This is one of the attractions that I used to like.

Frequently Asked Questions About Long John Silver's | A&W

Can I order online and pickup in store?

Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations

Can I see a menu?

You can see a menu here: https://www.ljsilvers.com/menu/