Fast Food RestaurantSeafood RestaurantTake Out RestaurantChicken Restaurant
Real seafood should be sourced from real sea-places, like, you know, oceans. So that's exactly where we source our wild-caught Alaska pollock, wild-caught Alaska salmon, and wild-caught north Pacific cod. We’re no one trick sea pony.
Customer service experiences vary widely, with some praising staff for being friendly and accommodating, while others report rude behavior and long wait times.
Food Quality
Food quality is inconsistent; while many customers enjoy the freshness and taste, others complain about overcooked items and poor preparation.
Cleanliness
The cleanliness of the restaurant is a recurring issue, with several customers noting dirty dining areas and unsanitary conditions.
Management Issues
Numerous reviews highlight problems with management, including poor customer service and unprofessional behavior from managers.
Value for Money
Customers express mixed feelings about the value for money, with some finding the prices reasonable for the quality, while others feel the portions are inadequate for the cost.
SA
shahroz ali
1 day ago
4.0
Of course everyone loves Long John Silver’s, and I even drove 1 hour to satisfy our LJS craving. I visited the location today (12/07/25) at around 7:30 PM. Unfortunately, the experience was disappointing.
The older lady at the counter was not welcoming—no greeting, no smile, and her overall attitude made us feel as if our presence was an inconvenience. This is not the type of customer service we expected.
Additionally, the dining area was not clean. There were napkins and crumbs on the floor and around the seating area. We sat at the round table in the corner, and there was a gap between two chairs with a noticeable amount of trash in between. It was clearly visible and should have been cleaned.
Overall, the restaurant needs better attention to cleanliness, and the staff could greatly improve their customer service. Even our kids were thanking them with smiles, yet the staff showed no friendliness in return.
GC
Gwen Close
Nov 17, 2025
5.0
The building on the outside looks like it was closed cause it's missing some panels on the outside I went to the drive thru he was friendly
TT
Tony TOPS
Nov 17, 2025
3.0
This deep fried fish i was ok, but you can feel how unhealthy it is as you bite into it.
The attendant a as very dry and a bit rude when answering questions about the venue.
My daughter what the urge of eating Fish ans chips like the British people, but it was disappointing to say the least.
HH
Heather Harris-Nadzak
Nov 16, 2025
5.0
We've been here a couple of times and the service is always awesome and the food is so good. Thank you!
MA
Mohammad Ali
Nov 12, 2025
2.0
The store on 1-45@west Rd North Houston TX had its own temperament as the older women put out always rude behavior, and you buying their $5 or $7 deals, they would make you wait 15 to 20 minutes deliberately...under the Supervision of on older Manager..
Years ago, in 1996, I predicted Long John Silver will close down because of bad treatment of the customers....and ....😭😭😭😭😭
Frequently Asked Questions About Long John Silver's | A&W
Can I order online and pickup in store?
Yes! Order online and pickup in store at participating Long John Silver's restaurants. Find your local LJS here: https://www.ljsilvers.com/locations
Can I see a menu?
You can see a menu here: https://www.ljsilvers.com/menu/
Do you do deliver?
Yes! Certain locations offer delivery through DoorDash, Uber Eats, or Grubhub. Find your local LJS here: https://www.ljsilvers.com/locations
Do you have any coupons?
Download our app and join the Seacret Society Rewards for discounts, offers, and earn rewards.
What hours are LJS restaurants open?
Hours vary by location. To find hours at a specific Long John Silver's location, please click the link below, enter your location then, select the restaurant of your choice: https://www.ljsilvers.com/locations
Where are you located?
Find a Long John Silver's restaurant near you https://www.ljsilvers.com/locations
Where can I find menu pricing?
Pricing may vary by location. To find menu prices of a specific Long John Silver's location, please click the link below, enter your location, select the restaurant of your choice, and click Order Online for Pickup: https://www.ljsilvers.com/locations
Does Long John Silver's accept reservations?
No, Long John Silver's does not accept reservations.
Can I order online and pick up my order in store?
Yes, you can order online and pick up in store at participating Long John Silver's restaurants. Find your local location at https://www.ljsilvers.com/locations.
What are the typical opening hours of the Long John Silver's in Houston, TX?
The Houston location is typically open from 10:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.
Does Long John Silver's offer delivery or in-store pickup?
Yes, Long John Silver's offers both in-store pickup and delivery through services like DoorDash, Uber Eats, or Grubhub at certain locations.
What payment options are accepted at Long John Silver's?
Long John Silver's accepts major credit cards including American Express, Discover, Mastercard, and Visa, as well as debit cards and mobile NFC payments.
Is there seating available at the Long John Silver's restaurant in Houston?
Yes, the restaurant offers indoor seating and is wheelchair accessible, including restrooms and high chairs for children.
Are there any nearby fast food options near Long John Silver's on North Freeway?
Yes, nearby fast food options include A&W Restaurants, McDonald's, Chick-fil-A, and Raising Cane's, providing a variety of choices for quick meals in the area.
What nearby amenities can customers visit before or after dining at Long John Silver's?
Customers can visit places like The Blessing Car Wash and Detailing for a car wash, or catch a rental movie at Redbox located nearby.
Are there any nearby attractions for families close to Long John Silver's?
Yes, families can enjoy nearby attractions such as splashtown, a water and amusement park, and Bill Smith Stadium for entertainment.
Does Long John Silver's have any special offers or rewards programs?
Yes, by downloading the Long John Silver's app and joining the Seacret Society Rewards, customers can receive discounts, special offers, and earn rewards.