Business Details
About
Dessert ShopBakeryCupcake ShopCake MakerPie ShopCafeCoffee Shop
Dessert Gallery Bakery & Cafe has been serving decadent, homemade desserts to Houstonians and friends since 1995. Shipping Nationwide on Goldbelly.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
2,254 reviews
5 stars
1,493
4 stars
358
3 stars
136
2 stars
95
1 star
172
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rudeness and long wait times, particularly during busy hours.
Dessert Quality
While many desserts received high praise, some customers noted inconsistencies in freshness and quality, particularly with specific cakes.
Pricing Concerns
Several reviews mentioned that the prices are high relative to the quality and portion sizes of the desserts.
Cleanliness and Atmosphere
The establishment was frequently described as clean and inviting, contributing positively to the overall experience.
Variety and Options
Customers appreciated the wide variety of dessert options, including vegan and gluten-free choices.
- KKKat4 days ago1.0When you're standing next to the counter and there are 2 other customers in the store total (who aren't talking), and 5 employees standing around chatting with each other, it's pretty easy to hear if your name is called. When the customer who JUST ordered is standing RIGHT there, you'd think the cashier would notice that they aren't grabbing their order after their name had hypothetically been called. Mine wasn't, and the amount of snark I received from the two employees who acted like I was some sort of moron for not realizing the unmarked bag that was sitting on the counter was my order after my name had NOT been called really left a sour taste in mouth. This is why systems making you choose whether to tip BEFORE you receive your service are a problem
- DGDavid G4 days ago1.0They have consistently reduced the size of their slices while increasing their prices. I received the smallest slice today that I’ve ever gotten. I’ve been a customer for 15 years but I’ll take my business elsewhere. Ridiculous!
- GMGracie Meier6 days ago5.0What a great experience we had! First of all, all I wanted was coconut cream cake but my nieces had the brownies and fudge, so I tried them too. They were all so delicious!! Oh my heart!! This is my favorite dessert place in town. Thank you for making the best desserts and wonderful service. This is one of the highlights of my vacation.
- KEKalil ErazoJan 2, 20261.0I was puzzled about how a nice small dessert shop can have like 8 workers behind a counter and offer such a terrible service, and after reading the reviews now I understand why. Their employees work in a establishment where people typically do not tip (to go desserts) and they expect tips. Great desserts, terrible service. They are going to continue to lose many customers.
- LLLucyDec 31, 20251.0Today I went for some to-go desserts and I literally saw how my order got pushed back on purpose, which I believe is because I didn't leave a tip. Tipping on to-go orders is just ridiculous. They purposely made me wait for 15 minutes, and I observed how they attended to the orders of people who arrived after me. Maybe they think people are stupid and don't notice things. As you will see in plenty of other reviews, their service is terrible and not in par with what they charge for their desserts. I was a regular and not going back.
Frequently Asked Questions About Dessert Gallery Bakery & Cafe
What is the best day/time to place a custom order?
Monday through Friday 8:30-5 pm
What are the lead times for placing an order?
Photo & Logo Desserts - 5 days
Custom Butter Cookies - 5 days
Standard Menu Items - Available at the cafes daily while supplies last
Desserts with a plaque or writing - Best to pre-order at least 2 days in advance so the plaque can be prepared by the experts at our bakery.
Can I customize 6-inch or 9-inch cake?
Writing
Fairy Dust
There are more customization options on 9-inch and Sheet Cakes including:
Writing
Fairy dust
Special icing borders with sprinkles
Colorful drips
Icing rosettes
Add an image
Please note that there are a few 9-inch desserts that cannot be customized except for writing:
New York Cheesecake
The Big O
Everyone's Favorite Mousse Cake
Tres Leches
Tiramisu
White Chocolate Concorde Cake
Dark Chocolate Concorde Cake
I only need a small cake, but I don’t see my favorite cake on the 6-inch cake list?
We make a limited selection of 6-inch cake flavors, but you can always get slices of any flavor you like!
Why won't you write on my vegan cake?
The chocolate we use to write on cakes is not vegan, so we will not put non-vegan writing or decorations on a vegan dessert.
Will you write on my cake with colored frosting?
No, we only write with white chocolate or milk chocolate.
Will my cake be baked the night before I pick it up?
Custom orders are baked within 1-2 days of pickup. Standard menu items are baked fresh every week and kept at 0 degrees, so they stay at peak freshness until we deliver them to the store.
Will you add fresh fruit to my cake?
We have several desserts that are made with fresh fruit in the batter. We do not decorate our desserts with fresh fruit, however, and our stores do not keep fresh fruit on hand.
How do I store my leftover cake?
Cover it with plastic wrap, covering all the exposed parts. Store leftover cake in the fridge, but keep in mind that some flavors are best at room temperature. The storage and serving instructions for each cake are on our website.
How long is it safe to keep my cake?
If it’s wrapped well with no exposed edges, it will stay in the fridge for up to a week and up to a month in the freezer.
Allergies & Cross Contamination?
Please note that our kitchen is neither nut-free nor gluten-free. Our desserts are not meant for individuals who have severe allergy concerns. Please see our Food Allergy Statement.
In our bakery, ingredients are labeled with possible allergens. However, there is always a risk of cross-contamination. There is also a possibility that manufacturers of the commercial products we use could change the formulation at any time, without notice
Cancellation Rules?
Photo & Logo Desserts - 5 days prior to your order due date
Custom Butter Cookies - 5 days prior to your order due date
Sheet Cakes - 3 days prior to your order due date
Desserts with a plaque or writing - 2 days prior to your order due date
Standard Menu Items - 1 day prior to your order due date
Why do I have to pay for a plaque? Why can’t youjust write on my cake?
Our cakes designs are not smooth on top so we cannot write on an uneven surface. We require a purchase of a plaque, so the writing looks beautiful! The recipient has a delicious, personalized piece of white or dark chocolate to take home with them.
Can I pick up my order before you open?
Sure, but please give us a call before you make the trip to ensure our truck has arrived with your order.
What are your hours of operation?
Sunday, noon – 10 pm
Monday – Thursday, 11am – 10pm
Friday – Saturday, 11 am – midnight
Holiday closures
Easter Sunday
Memorial Day
Fourth of July
Labor Day
Thanksgiving
Christmas Eve – closes at 5pm
Christmas Day
New Year’s Day
What are the operating hours of Dessert Gallery Bakery & Cafe?
Dessert Gallery Bakery & Cafe is open Sunday from noon to 10 pm, Monday through Thursday from 11 am to 10 pm, and Friday through Saturday from 11 am to midnight. They observe specific holiday closures and altered hours.
Can I place custom orders and what is the best time to do so?
Custom orders are best placed Monday through Friday between 8:30 am and 5 pm to ensure timely preparation.
What are the lead times required for placing various orders?
Photo & Logo Desserts and Custom Butter Cookies require 5 days lead time. Desserts with a plaque or writing should be pre-ordered at least 2 days in advance. Standard menu items are available daily while supplies last.
Are 6-inch and 9-inch cakes customizable?
6-inch cakes can have writing and fairy dust. 9-inch and sheet cakes offer more customization like special icing borders, colorful drips, icing rosettes, and adding images. Some 9-inch desserts have limited customization except for writing.
Does Dessert Gallery Bakery offer vegan cake options with writing?
They do offer vegan desserts, but the chocolate used for writing is not vegan, so they do not add non-vegan writing or decorations on vegan cakes.
What payment options are accepted at Dessert Gallery Bakery & Cafe?
They accept American Express, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Dessert Gallery Bakery & Cafe offer delivery and in-store pickup?
Yes, they provide both in-store pickup and delivery services.
How should I store leftover cake from Dessert Gallery Bakery?
Leftover cake should be wrapped tightly with plastic wrap covering all exposed parts and stored in the fridge. Some flavors are best served at room temperature, and full storage instructions are on their website.
What nearby dessert places can I visit along with Dessert Gallery Bakery & Cafe?
Bare Bakery is a nearby bakery and dessert restaurant, perfect for dessert lovers to explore different options in the area.
How can I reach Dessert Gallery Bakery & Cafe using nearby transportation or landmarks?
Dessert Gallery Bakery & Cafe is near landmarks such as BreatheMD and Westheimer Plumbing & Hardware, which can help orient visitors. Visitors can combine dessert visits with nearby retail and professional services in the area.
Are there other dining options near Dessert Gallery Bakery & Cafe?
Nearby restaurants like Kata Robata offer sushi and Japanese cuisine, providing a great opportunity for customers to enjoy a full dining experience in the neighborhood.