Customers reported inconsistent food quality, with some items being overcooked or not fresh.
Cleanliness
While some customers praised the cleanliness of the restaurant, others noted issues with restrooms and food preparation areas.
Friendly Staff
Several reviews mentioned friendly and helpful staff, particularly in the drive-thru and during in-store visits.
Menu Availability
Customers expressed frustration over unavailable menu items and incorrect orders.
DR
Donna Rowland
3 days ago
5.0
Iv eating here on are way home several times and itβs always great food and service is always great π
MC
M C
Jan 1, 2026
4.0
Food was good. . Service started off a little sketchy and our order was wrong but the manager whipped up another burger super fast and was good.
There was a little girl walking around where the food was being prepped...not sure how i felt about that. And womens restroom was in need of cleaning and had no soap.
Aside from that ok experience.
CC
Chad
Dec 30, 2025
2.0
Chicken strips were so overcooked and hard you could break concrete with it. I was wondering why it took so long to get my food but when it came out burnt and hard, I knew why. They were left cooking waaaayyyy too long. Staff isn't the nicest either. Not going back for sure.
SS
SATGirl79
Dec 3, 2025
3.0
Three stars only because they were out of ice cream!!!! A DQ out of ice cream!? The wait staff was as nice as can be especially when they had to listen to country music all day long π and you know that that is definitely not what they would choose to listen to when they (like me) are a bit more ethnic. I listen to a wide variety of music. My playlists are shuffled and do include C&W music (My likes: Willie Nelson, Waylon Jennings, Reba McEntire, etc.) l think the manager was the only one wanting C & W, but he's the boss. LOL!!!
CB
carol burney
Nov 8, 2025
2.0
They really need to change the oil in the fryer. Fries tasted like fish so bad I couldn't eat them. I threw them away.
Dairy Queen is located at 408 W Brown St, Hearne, TX 77859-3002, USA.
What are the operating hours of Dairy Queen in Hearne, TX?
Dairy Queen is open every day from 11:00 AM to 8:00 PM.
Does Dairy Queen offer drive-through service?
Yes, Dairy Queen has a drive-through for your convenience.
Can I order food online from Dairy Queen in Hearne, TX?
Yes, you can order for pickup online at https://www.dairyqueen.com/en-us/order/pickup/n/14197/.
Does Dairy Queen serve coffee and have a children's menu?
Yes, Dairy Queen serves coffee and offers a children's menu.
Is Dairy Queen wheelchair accessible and family-friendly?
Yes, Dairy Queen has wheelchair accessible entrances and high chairs for children.
Can I pay with a debit card at Dairy Queen in Hearne?
Yes, Dairy Queen accepts debit card payments.
What nearby fast food options are available close to Dairy Queen?
Near Dairy Queen, you can find McDonald's, Johnny Rebs Dixie Cafe, Amigos Mexican Restaurant, and Pizza Hut for more dining choices.
Are there any nearby parks or outdoor spots to visit before or after your Dairy Queen visit?
Yes, Bob Jones Park is nearby and makes a great place to relax or enjoy outdoor activities.
What other services are located near Dairy Queen that customers might find useful?
Nearby services include NAPA Auto Parts for automotive needs, Annie's HAIR SALON for beauty services, and Crossroads Companion Animal Hospital for pet care.