Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported receiving cold, poorly prepared food, including hard bread and incorrect orders.
Service Issues
Numerous reviews highlighted rude and unprofessional staff, slow service, and frequent order mistakes.
Cleanliness and Maintenance
Customers noted that the restaurant appeared dirty and in need of renovations, with some areas described as falling apart.
Customer Experience
Several patrons expressed dissatisfaction with their overall experience, citing poor customer service and lack of attention to orders.
EG
Elizabeth Garcia
Oct 30, 2025
5.0
Everything was fine, the food and the service; the only thing that needs renovating is that parts of the restaurant are very old and make the place look bad.
ZP
Zaid P.
Oct 15, 2025
5.0
Thus location needs a little love from the owners. Needs an update
Other than that everything was perfect.
GG
Gary Golden
Oct 8, 2025
1.0
Ordered in drive thru was told to park after I paid. Waited 10 minutes for 2 10 piece Nuggets and fries. Everything was somehow cold and no sauces where in the bags. THIS PLACE HAS ZERO OUTDOOR LIGHTS ON, DEFINITELY A SAFETY CONCERN FOR CUSTOMERS AND EMPLOYEES. My visit was at 930pm on a Wednesday night
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru at Wendy's in Grand Prairie?
The drive-thru at this Wendy's location is open daily from 9:00 AM to 12:30 AM.
Can I order Wendy's food online or via an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the App Store.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
What payment methods does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does the Grand Prairie Wendy's offer delivery and takeout services?
Yes, this location offers both delivery and takeout services.
How can I contact this Wendy's location for feedback or inquiries?
You can contact the location directly at (972) 263-6322, call 888-624-8140 for customer care, or use their online chat and feedback forms on their Contact page.
Where can I find Wendy's nutrition and allergen information?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
What are some nearby fast food options to Wendy's at 925 E Main St?
Nearby fast food options include Church's Chicken, McDonald's, and Tacos Y Empalmes Allende, providing a variety of choices if you want to dine around the area.
Are there automotive services near Wendy's that I can visit if I need car repairs?
Yes, several nearby automotive services such as GP Auto Engine Installation, GP Towing, A&B Muffler and Brake, and Rob's Auto Service Center are close to Wendy's for your repair and towing needs.
What nearby spots can I visit if I'm looking for beauty or salon services close to Wendy's?
Nearby beauty and salon options include The Secret Beauty Salon, Double Edge Barber Studio, and Queen's Palace of Beauty, great for a quick visit before or after your meal.