McDonald's

Reviews

• BM

  Brian Murray

  1 day ago
  1.0
  I always order inside these days because they 9 times out of 10 get my order wrong. I waited FIFTEEN minutes to have any employee interaction. Them when I got my food, the picture is what I got. I'm SO tired of this awful McDonald's. If I do go back to any location it will be the on University. The restaurant itself was disgusting. No ketchup in the dispenser. No napkins. The floors were sticky. I didn't even want to attempt the restroom.
• II

  IMRedeemed

  Oct 27, 2025
  1.0
  I'm retired and have been to hundreds of McDonald's across this country over my many years. This location continues to be the worse I've ever had the misfortune to visit. Every trip I've made here there's always an issue. Dining Room and restrooms are always filthy. Employees are rude, don't enunciate and seem to care less about their customers. This morning I went thru the drivethru at 6am. Coudn't understand the woman taking my order, and I have excellent hearing. I order the same thing for breakfast EVERY time. But my normal Sausage McMuffin w/ Egg turned out to be something called a McGriddle (???). I've never ordered one in my life. It's disgusting! The gal also didn't put a straw in my bag for the small OJ I always order. Hard to drink that on the road w/out one. Management is either oblivious to all the issues at this location, or are the root cause. Something needs to change!! And, no, I'm not going to click on some link to enter this info all over again. Your 'auto-bot' response is indicative of passing the buck. You have the 'details' (countless details, in fact, ftom numerous reviews) FIX the stupid PROBLEMS!!
• TR

  Tesla Romo

  Oct 23, 2025
  1.0
  I'll go to any other McDonald's even if it's a little bit further. There's literally no customer service at all at this location. The only time you communicate with somebody is when you're at the drive-thru. Being there as a customer, as a delivery driver, it's unacceptable. There was never anyone at the front and you see them all walking around purposely not looking at the entrance to avoid eye contact and addressing a customer up front. At least the food orders have been correct for the most part.
• AM

  Aaliyah M

  Oct 21, 2025
  2.0
  I’m beyond disappointed. It seems that they don’t know how to handle a busy shift or day. We already had complications at drive thru with them not understanding. Then when we got our coffee, it didn’t have whipped cream or caramel so we informed them. They had an attitude with something THEY made a mistake on and they proceeded to take the coffee back and POUR SOME OUT TO PUT WHIPPED CREAM. SMH. The coffee let alone was disgusting, dark, and it tasted old.
• CM

  Crystal Morales

  Oct 20, 2025
  3.0
  The guy who took the order was very nice, but there was a lot of background laughing and talking, he didnt get the last part of our order. We paid and saw it on the receipt. Tried to address it at next window and guy kept telling us one moment. When we finally got his attention he didnt listen just repeated what part of our order was missing and told us to pull forward. When they brought the rest of the order we told the girl the problem. She looked like she didnt know what to do, and told us to go around again and order. So we tried and got stuck in a long unmoving drive thru. I am very frustrated by the whole ordeal and we just left.

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