McDonald's

3.6
942 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4418 Williams Dr, Georgetown, TX
78628, United States

Hours

Reviews

3.6
942 reviews
5 stars
351
4 stars
205
3 stars
174
2 stars
68
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, understaffing, and poor customer service experiences.

Food Quality

There were numerous complaints about food quality, including undercooked items, incorrect orders, and cold food.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.

Mixed Experiences

While some customers praised the service and food quality, many others had negative experiences, indicating inconsistency.
  • CP
    Chris P
    Dec 28, 2025
    3.0
    Lately it's common to go to a McD and see nobody at the register. Bunch of delivery drivers waiting, looking at their phones. Today I ordered off the app after arriving, which went well. Dining room is not very appealing. Food was great and the manager was super friendly despite being busy. I would go back.
  • MC
    Mitchell Conley
    Dec 22, 2025
    4.0
    It was good
  • AS
    Adayis M. Jackson Sr.
    Dec 21, 2025
    5.0
    Very fast , and great quality
  • RB
    Ralph Bain
    Dec 15, 2025
    5.0
    This is a very good mcdonald's, everything is hot, fresh, and the way it was ordered.
  • BB
    Bethany Batista
    Nov 21, 2025
    1.0
    Horrible customer service.. I tend to come here because it’s on my way home and everytime I come I’m either missing something or my food is cold. Today I got the snack wraps drove all the way home and bit my wrap come to find out my chicken was raw . I drive all the way back and show the manager she disagrees with me that the chicken was not raw and asked me for the pie that I ordered she said well it’s not in Here so I’m going to only refund u for the wraps meal not the pie I said even after you gave m raw chicken crazy but that’s fine she didn’t apologize or even try to fix the problem . If that chicken ain’t raw then dam I must be blind .

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

This McDonald's in Georgetown, TX is open from 5:00 AM to 12:00 AM Monday through Sunday, with extended hours until 1:00 AM on Wednesday and Thursday.

When is the drive-thru at this McDonald's open?

The drive-thru opens daily at 5:00 AM. It closes at midnight on most days but stays open until 1:00 AM on Wednesday and Thursday.