McDonald's

3.6
934 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4418 Williams Dr, Georgetown, TX
78628, United States

Hours

Reviews

3.6
934 reviews
5 stars
347
4 stars
206
3 stars
171
2 stars
67
1 star
143

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Food Quality

Mixed reviews on food quality, with some customers noting cold or poorly prepared items, while others praised freshness.

Cleanliness Concerns

Several reviews highlighted cleanliness issues, including unsanitary conditions in the dining area and bathrooms.

Staff Performance

Customer service experiences varied, with some praising friendly staff while others reported rudeness and poor communication.

Order Accuracy

Many customers expressed frustration over incorrect orders, particularly with drive-thru and app orders.
  • BB
    Bethany Batista
    3 days ago
    1.0
    Horrible customer service.. I tend to come here because it’s on my way home and everytime I come I’m either missing something or my food is cold. Today I got the snack wraps drove all the way home and bit my wrap come to find out my chicken was raw . I drive all the way back and show the manager she disagrees with me that the chicken was not raw and asked me for the pie that I ordered she said well it’s not in Here so I’m going to only refund u for the wraps meal not the pie I said even after you gave m raw chicken crazy but that’s fine she didn’t apologize or even try to fix the problem . If that chicken ain’t raw then dam I must be blind .
  • RB
    Roxy Love's Beauty
    3 days ago
    1.0
    Serves Undercooked chicken that can lead you to the hospital! Do not come here
  • JB
    John Blair
    Nov 7, 2025
    1.0
    Hash browns was cold. the orange juice tasted sour and had to deal with someone that doesn't speak English. I'll never go back to mcDonald's ever again.
  • SN
    Selena Nadav
    Nov 5, 2025
    4.0
    I did curbside pickup here on my way home from an event, and ended up waiting an unusually long time. I finally walked inside thinking perhaps they didn't get the notification that I had arrived. Turns out they were understaffed and were having an inspection done. I understand when placed are short staffed--ive worked some pretty hellish jobs and even worse shifts in my life, so I get it. I also know what its like to have an unexpected visit from boss/regional/corporate/etc. I only wish there had been some sort of communication of this, as i would have happily went through the drive thru or walked in sooner, rather than twiddling my thumbs in my car. From the quick time I was in there, the people seemed nice (just harried) and the facility itself seemed well kept.
  • JS
    Jordan Smith
    Oct 29, 2025
    1.0
    Horrible McDonald's go to the ones on 806 N Austin blvd. Or go to the McDonald's at 1300 W university Ave . This location sucks so hard

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

This McDonald's in Georgetown, TX is open from 5:00 AM to 12:00 AM Monday through Sunday, with extended hours until 1:00 AM on Wednesday and Thursday.

When is the drive-thru at this McDonald's open?

The drive-thru opens daily at 5:00 AM. It closes at midnight on most days but stays open until 1:00 AM on Wednesday and Thursday.