Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for food, with some experiencing waits of over 30 minutes.
Food Quality
Many reviews mentioned cold or poorly prepared food, including stale fries and incorrect orders.
Cleanliness
Restrooms and dining areas were often noted as dirty, impacting the overall dining experience.
Staff Attitude
Several customers described rude or unhelpful staff, contributing to a negative experience.
Management Issues
There were complaints about poor management and lack of staff training, leading to disorganization and inefficiency.
RL
randy lee
Nov 12, 2025
1.0
They are 24hours and they wont take a order from midnight till 5am traaash
TM
Terry Moreno
Nov 10, 2025
2.0
Traveling through, stopped for gas, decided to grab a bite. Used the drive-thru ... two vehicles in front of me ordered and proceeded to the windows. It took approx 10 minutes to get my order taken. Then, it took approx 20 minutes to get our order. I don't think I've ever spent so much time on any drive-thru!
The options for kids meals included Dasani bottled water; however, doesn't mention an upcharge. Getting double apple slices, in lieu of fries & apple slices also created an upcharge. Wound up spending over $14 for two kids meals. Needless to say, I was not impressed and will not stop there again.
JP
Jennifer Pena
Nov 3, 2025
1.0
The service here is awful the girl working can't count she said my husband still owed $2.91 he asked if she could break $100 I handed her $3 and she told me rudely you gave me $3 it's the wrong amount 🤦♀️ it's $2.91!!! I received old fries got charged for double shot of expresso in my coffee and they didn't have it the dining room was super dirty and the Dr Pepper had a funny taste. This place deserves no stars
MK
Maureen King
Oct 29, 2025
2.0
I know it’s McDonald’s and we shouldn’t expect too much but to get cold food wait for too long and the service not be friendly not a good location. Definitely not a good location to visit. I ordered the same thing. I always order this time. It was definitely not hot. It took too long and My order was incorrect. recommend going to a different place.
RM
Ryan Mathisen
Oct 25, 2025
1.0
Ordered a curbside order. Waited for 20 minutes. Went inside and ask the guy at the counter , He said he’d find out. He walks to the back and just stands around, looking at people and then comes back to the counter and I ask him “what did you find out”? It’s like it dawned on him that I asked him a question 20 seconds ago. He goes and gets my bag that’s probably been sitting there for 20 minutes. While I’m waiting the manager who’s just getting off, walks right by the customers with napkins, straws, and dirt all over the floor and just pretends like she doesn’t see it.