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Find your nearby Pizza Hut® at 2509 S Hwy 36 in Gatesville, TX near Gatesville Junior High and High School. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Many customers expressed disappointment with the quality of the pizza, citing issues like lack of cheese, incorrect toppings, and overall poor taste.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and unresponsive staff, leading to frustration among customers.
Positive Staff Interactions
Some customers praised specific staff members for their friendliness and helpfulness, indicating that good service experiences do occur.
Delivery Problems
Several customers reported issues with delivery, including long wait times, wrong orders, and poor communication from staff.
Cleanliness Concerns
A few reviews mentioned cleanliness issues within the restaurant, including dirty floors and unsanitary conditions in the bathroom.
WF
William Faber
5 days ago
1.0
Just went to Pizza Hut for the first time in a long time and will be my last time $34 for two large pizzas and they will not give you red pepper or parmesan cheese. You have to buy it. They have went straight to heck
ES
Emily Sanchez
Oct 2, 2025
1.0
Order a few times and the pizza barely had any cheese or sauce. Plus the crust was so thin it probably couldn't hold the weight if it did. I even tried ordering a pizza with extra cheese and mind you my order has been the same. LG pepp. Stuffed crust. That's all. However I still got the same bad experience. Every. Single. Time. I paid extra for extra cheese trying to justify the bad pizza but it did nothing. I also understand bad days diff cooka ECT which is why I tried to order from here over the last two months or so.It didn't used to be cooked this way so thank goodness I have other options in town because their food has changed and not for the better! Extremely disappointed.
MG
Marco Garza
Sep 16, 2025
1.0
As soon as I ask for any specials the waitress says no an then I asked to ask her manager an tells me no. We ordered 3 pan pizzas an a medium pizza oh also cheese sticks we get our food 25 minutes later. So we finish eating an here finally come the cheese sticks so we had them to go. Terrible service an the waitress had me waiting for a refill while she was chatting with her coworkers we were the only customers there. Never again will return to this establishment
MR
Mary Ridley
Aug 26, 2025
5.0
Our Pizza Hut has really grown and I’ve gotten wonderful service and food every time I go. 10/10 recommend this Pizza Hut!
MB
melissa bishop
Aug 19, 2025
2.0
By far the worse pizza hut I've been at. Food was average at best and took forever to bring it out. What seemed to be the manager had her significant other and several kids come in and sit down the kids was running everywhere and being very loud. The floors was nasty needs to be replaced ASAP the ceiling has mold, tape and who knows what else on it. Don't go in the bathroom. The AC wasn't working it had to be 80+ in that dinning room. The only positive was the lady that brought a fan out to the table to help with the heat and our waitress was super nice!