McDonald's

3.4
1474 reviews
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Business Details

2302 E Main St, Gatesville, TX
76528, United States
(254) 865-8884
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2302 E Main St, Gatesville, TX
76528, United States

Hours

Reviews

3.4
1,474 reviews
5 stars
487
4 stars
295
3 stars
270
2 stars
148
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised freshness, others complained about cold or poorly prepared meals.

Staff Attitude

Customer service experiences varied, with some praising friendly staff while others reported rude or unhelpful interactions.

Cleanliness

Several customers noted cleanliness issues within the restaurant, particularly in the bathrooms.
  • CA
    Cyndie Adkins
    Nov 13, 2025
    1.0
    Waited 10 mins for my meal, $5 value meal, team member came to my car and asked what I ordered, told her, said she would be right back, waited another 5 mins and left because I had to get back to work
  • KM
    Kenny Matoska
    Nov 12, 2025
    1.0
    Went through the drive through and ordered a McDouble with no mustard or ketchup add Mac sauce with a small fry and a drink, been sitting for 35 minutes waiting for my food since I got asked to pull forward, and currently still waiting while writing this. Have seen others get their food only after 5 minutes of waiting. Will not be coming here anymore.
  • ND
    Natasha Dingle
    Nov 8, 2025
    5.0
    First time going to McDonald's ever and food wasn't messed up. Service was super fast and cashier was super nice. We used the app and it made it so much easier and quicker.
  • LL
    Lindsay Lindsay
    Nov 7, 2025
    1.0
    The service at this location was disappointingly slow. After placing my order through the mobile app, I waited in line at the drive-thru for an excessive amount of time before being directed to a numbered sign to wait even longer for my order. This location is a no no
  • DB
    Don Bordelon
    Nov 2, 2025
    1.0
    Ordered 2 x sausage egg mcmuffins through drive thru. Only one vehicle in line with me. Got my order, pulled forward... took out first sandwich.... no egg... on either of them. Noticed sausage appeared to be dry and old. Hand to pull around and go inside...once inside had to holler for service. Then the response was... oh... we will remake it. No QC... made me late getting to place I needed to be. Disappointing that the employees push for a minimum wage of $15 and hour and have no pride in their work.
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Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Gatesville, TX?

This McDonald's location is open 24 hours every day of the week.

Does this McDonald's have a drive-thru service?

Yes, McDonald's Gatesville offers drive-thru service 24/7.