Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
1,714 reviews
5 stars
786
4 stars
338
3 stars
187
2 stars
93
1 star
310
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes, for their orders.
Order Accuracy
Many reviews highlighted chronic issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback indicated a mix of friendly and rude service, with several customers noting unprofessional behavior from staff.
Food Quality
While some customers enjoyed the food, others complained about cold or old items, particularly fries.
Management Issues
Several reviews pointed to poor management and staffing problems, contributing to the overall negative experience.
- ACAudra C6 days ago1.0Slowest whataburger I have ever been to. They completely forgot about my meal after waiting for 30mins. Save your time and go to a different location where the service is better
- RARaul ArrazabalJan 2, 20261.0Trucks customer service and drive thru takes usually 30 mins dont come here
- THTre HolmesJan 1, 20261.0If I could give all 0’s I would. Went up and ordered a burger and fries NOTHING ELSE got my food and the order was not fresh. Took the order back inside and waited 1 hour just to get the wrong order. By this time I was pissed. I will not be going back to this Whataburger again. OP has to do better with staffing
- CWChristopher WintersJan 1, 20262.0Man does it take the longest to get your food then you have to double check it to make sure it's right and this is no matter when or what day you go and if you are low on gas don't go to the drive through just really have to know when to go up there
- KTKay TappDec 24, 20255.0Tasty burger and onion rings . Got a gift card for family member.
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 4500 Bass Pro Drive, Garland, TX?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger offer delivery and takeout services?
Yes, this Whataburger location offers both delivery and takeout services.
Is the Whataburger on Bass Pro Drive wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms to accommodate customers with disabilities.
Does Whataburger serve breakfast all day?
Yes, Whataburger serves breakfast, lunch, and dinner at this location.
Are pets allowed inside or outside the Whataburger restaurant?
Pets are not allowed inside, but dogs are allowed outside this Whataburger location.
What kind of payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there nearby restaurants to Whataburger where I can explore other dining options?
Yes, nearby dining options include Beverage City Taqueria, Gordos Tacos, Dickeys Barbecue Pit, Cicis Garland, and Sofrano's Greek Restaurant and Sports Bar, all within close proximity to Whataburger.
How can nearby gas stations benefit my visit to Whataburger?
Nearby gas stations such as Shell, Texaco Garland, and Chevron provide convenient refueling and convenience store options before or after your meal at Whataburger.
Are there nearby hotels for visitors who want to stay close to Whataburger?
Yes, nearby hotels include Holiday Inn Express & Suites Garland E - Lake Hubbard I30 and Quality Inn & Suites Garland - East Dallas, offering convenient accommodations near Whataburger.
Does this Whataburger location have seating available for dine-in customers?
Yes, there is seating available for dine-in guests at this Whataburger restaurant.