Business Details
About
Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
1,701 reviews
5 stars
780
4 stars
338
3 stars
186
2 stars
92
1 star
305
What are people saying?
AI-generated from recent customer reviews
Service Speed
Numerous customers reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
A significant number of reviews highlighted chronic issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.
Food Quality
While some customers enjoyed the food, many complained about cold or poorly prepared items, particularly fries and burgers.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior and lack of accountability among staff.
- WDWilliam “Dizzified.” DizzyNov 13, 20255.0I'm a Texan Though and Though but Wataberger is way better than Mickey Dee's it was tasty and very good 👍👍👍👍👍
- TPTexas Made PortraitsOct 9, 20251.0Terrible. Slow. Fries always cold. It's as if they always make the fries before everything else ? Where's the common sense in that. Never been to a slower fast food establishment . Today was my last straw.
- UUUnknowinglytwo UnknowinglytwoOct 6, 20253.0The young lady at the window was rude! Unfriendly and did not communicate at all. Fyi. This was my 1st. and last visit here. I will not spend my funds anywhere that does not try to be kind to their customers.
- RTRubi ThompsonOct 6, 20255.0The staff at this location are very friendly and helpful despite being constantly busy!!!
- ATAlyssia TrimbleSep 20, 20251.0This is the closest location for us and we've continued to order here for years for convenience only. We are constantly disappointed and swear never again. Today was the final straw. We've never posted about the CHRONIC inaccurate orders, cold food, terrible customer service, poor attitudes and extremely long wait times even when you've pre-ordered online. We're all human and everyone is going to mess up every now and again, we've shown them grace time and time again after coming home with the wrong drink(s), missing items, inaccurate items on burgers, cold food, half filled boxes of fries, no straws, no condiments that were requested, or spicy ketchup that was not requested that gets thrown away EVERY time we get home, such a waste by not listening or reading. I'm sure most of us have been in the industry at one point in our lives, which is why I don't understand how this place can mess up orders 90% of the time. It's not even large orders! It's 2 or 3 combo meals for our family of 3. We've tried ordering online thinking maybe it's just a miscommunication because of the speaker so close to the highway but that makes no difference whatsoever even when we order online and it's printed out in black and white they still manage to mess it up every single time & we wait even longer for the order to be ready! Today for example, ordered sweet tea, recieved unsweet, ordered 1 burger with cheese only, it was loaded, paid for a large onion ring, recieved a medium. This is just one day of many days of inaccurate orders like this one. I know we have much bigger problems in the world but I'm finally putting this out there for anyone who owns that establishment or works at that establishment who may really need to keep their job. I know we're not the only local family with chronic issues that will stop spending our money at this location. I do you see some folks on here who have had good experiences with this location and we have too. But after going here monthly from many many years I have to say we've had more poor experiences than good. Local, repeat customers help your business prosper and it's too bad we just can't do it anymore. Prayers that your business can thrive without your repeat customers 🙏
Frequently Asked Questions About Whataburger
What are the operating hours of Whataburger at 4500 Bass Pro Drive, Garland, TX?
Whataburger is open 24 hours a day, 7 days a week at this location.
Does Whataburger offer delivery and takeout services?
Yes, this Whataburger location offers both delivery and takeout services.
Is the Whataburger on Bass Pro Drive wheelchair accessible?
Yes, the restaurant has wheelchair accessible entrances, seating, and restrooms to accommodate customers with disabilities.
Does Whataburger serve breakfast all day?
Yes, Whataburger serves breakfast, lunch, and dinner at this location.
Are pets allowed inside or outside the Whataburger restaurant?
Pets are not allowed inside, but dogs are allowed outside this Whataburger location.
What kind of payment methods does Whataburger accept?
Whataburger accepts debit cards, credit cards, and mobile NFC payments; cash is not required.
Are there nearby restaurants to Whataburger where I can explore other dining options?
Yes, nearby dining options include Beverage City Taqueria, Gordos Tacos, Dickeys Barbecue Pit, Cicis Garland, and Sofrano's Greek Restaurant and Sports Bar, all within close proximity to Whataburger.
How can nearby gas stations benefit my visit to Whataburger?
Nearby gas stations such as Shell, Texaco Garland, and Chevron provide convenient refueling and convenience store options before or after your meal at Whataburger.
Are there nearby hotels for visitors who want to stay close to Whataburger?
Yes, nearby hotels include Holiday Inn Express & Suites Garland E - Lake Hubbard I30 and Quality Inn & Suites Garland - East Dallas, offering convenient accommodations near Whataburger.
Does this Whataburger location have seating available for dine-in customers?
Yes, there is seating available for dine-in guests at this Whataburger restaurant.