Pizza Hut

3.1
315 reviews

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 6850 N Shiloh Rd in Garland, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Pizza Hut
6850 N Shiloh Rd, Garland, TX
75044, United States

Hours

Reviews

3.1
315 reviews
5 stars
123
4 stars
37
3 stars
19
2 stars
22
1 star
114

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members received praise for their friendliness and helpfulness, others were reported as rude and unprofessional.

Food Quality

Many customers expressed dissatisfaction with the food quality, citing issues such as undercooked pizza, incorrect orders, and poor hygiene practices in the kitchen.

Order Accuracy

Numerous reviews highlighted problems with order accuracy, including wrong toppings, missing items, and poorly executed special requests.

Delivery Issues

Several customers reported significant delays in delivery, with some orders being canceled or arriving cold and unsatisfactory.

Cleanliness

There were serious concerns raised about cleanliness and food safety practices at this location, with multiple reports of unsanitary conditions.
  • AW
    Angela Walker
    Dec 28, 2025
    4.0
    I have ordered pizza from this location for the last couple of years. They usually get my order correct. When they do mess up. They always make it right. Only giving 4 stars my biggest complaint is the worker don’t alway make sure there delivery driver have all the side items like Parmesan cheese & dipping sauces. I placed an order on Dec 24th & I ordered Parmesan cheese because I was totally out at home & side dipping sauce . When the delivery person no Parmesan cheese & side dipping sauce My husband called for my behalf because of how upset I was on it especially when I paid for those items . Also I was totally out at the house. The manager made it right by giving me a $10 credit which is nice but the issue still needs to be addressed. Sadly this wasn’t first this has happened to me. It’s happened two other times. If third party is doing the delivery your workers needs to make they check all of that. Especially when we have paid for all those items now days. It’s not free anymore like used be in the past (several years ago). I may have start keeping cash for the tips & tip accordingly if they get all my items or not.
  • BB
    Braden Baxter
    Dec 6, 2025
    5.0
    They always get the order spot on and their customer service is fantastic. Good quality and consistency always from the food. Rhonda specifically is a really awesome human being who truly cares about her customers, she went above and beyond with helping me out with an order error and always has a positive attitude and amazing work ethic. She deserves some serious praise, a raise, and appreciation! Thank you pizza hut and thank you Rhonda for making my night so much better!
  • TF
    Tiffany Flores
    Oct 12, 2025
    1.0
    This is my second and last time ordering Pizza Hut from this location. Don’t waste your time. The first time the delivery man provided my boxes smushed in. This time the pizza and fries were cold. The pizza looked poorly done. Then the delivery man didn’t even give me my extra sauces which i paid for and he had to bring them back. Don’t waste your time with this location. The dood is not worth your money here
  • AS
    Ameen Shawwa
    Oct 8, 2025
    4.0
    Pizza Hut is a convenient choice, but the experience can be hit or miss. On a recent visit, I found the store reasonably clean, though it could use a bit of freshening up. The staff was friendly enough, but they seemed a bit understaffed, so service was slower than expected. My pizza came out hot, which was nice, but the toppings were a bit sparse, and the crust felt greasier than usual. It’s a decent spot for a quick pizza fix, but I think there’s room for improvement, especially in quality and speed. Overall, a solid three-star experience.
  • JA
    jasmine Avila
    Oct 1, 2025
    5.0
    The manager didn’t know how to used a cupón when it comes to T mobile Tuesday even tho she try helping and didn’t manage she still gave us are food as a discount she went about and beyond environment clean and well respected food was fast and fresh thank you so much great experience definitely will come back

Frequently Asked Questions About Pizza Hut

What are the main services offered by Pizza Hut at 6850 N Shiloh Rd?

Pizza Hut offers pizza delivery, carryout, and no-contact delivery services including in-store pickup at this location.

What are the delivery hours for Pizza Hut in Garland, TX?

Delivery is available Monday through Thursday from 10:30 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 10:30 AM to midnight.