Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
2,874 reviews
5 stars
874
4 stars
472
3 stars
415
2 stars
246
1 star
867
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, long wait times, and incomplete orders, indicating a significant decline in service quality.
Food Quality
Many reviews highlighted issues with food freshness, including cold, old, or improperly prepared items, leading to customer dissatisfaction.
Order Accuracy
Numerous complaints were made about incorrect orders, missing items, and lack of attention to detail, suggesting a consistent problem with order fulfillment.
Cleanliness
Several customers noted unsanitary conditions, including dirty interiors and concerns about food safety, which negatively impacted their dining experience.
Management Issues
Feedback indicated poor management practices, including lack of leadership, inadequate staffing, and unprofessional behavior from management.
- SCStaci Cheatheam6 days ago3.0This place is always packed. No matter what time of day you go you've got the whole parking lot and sometimes from the parking lot into the service road that is full of cars. So sometimes it's hard to be able to park in the parking lot or even get into it because the drive-thru is always so busy. If you're going to dinner time dinner time is always extremely packed. When I went in because it was taking a while for my curbside and they had over 20 people waiting for orders and the person that I was talking to said they had been there for almost an hour waiting for a doordash. The food is always hot 85% of the time but it is always packed. My order is usually right but sometimes they do forget condiments.
- BBBayBJan 5, 20261.0So my spouse and I go there two weeks ago and lil Hispanic dude at the windows was dry and kind of rude. My wife asked "What's wrong man, you don't want to be here?" Bro answered NO, I don't and slammed the window lmao... I think he was the manager and he started going off. We pulled to the next window received fresh food like always and left. If you don't like your job or what you do, do something different. It's okay to start over, I've done it a few times until I found what I love.
- SOSamira OatsJan 4, 20261.0They need to hire me I’ll get this line moving and these peoples orders outttttt. I don’t understand why it takes 45 minutes to get food. You will literally sit in the drive thru not even inching forward for ATLEAST (atleast) 15 minutes
- GVgenesis velazquezDec 22, 20251.0rude black girl working the drive through. got an attitude after keeping me waiting for 20 minutes gets upset i pull up to the window where shes doing nothing at
- ENEmauni NadjèDec 21, 20251.0I ordered through the app and received my food in about 25 minutes, which was great. Unfortunately, one sandwich was missing, and the other contained extremely dry steak that appeared old. For a 7:45 a.m. order, this was unexpected and disappointing. Then you over charge me for the order. I also couldn’t reach anyone regarding my order or a refund. Fast delivery doesn’t make up for poor quality and lack of customer support.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Garland, TX?
McDonald's in Garland, TX is open 24 hours a day, 7 days a week, including all holidays.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru service available 24/7 every day of the week.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I order McDonald's food online or through an app?
You can order through the McDonald's App available on iOS and Android or use their online delivery link at https://mcdonalds.order.online/business/-5579.
What payment methods does this McDonald's accept?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 509 I 30 W, Garland, Texas 75040, USA.
Are there other fast-food restaurants near this McDonald's?
Yes, nearby fast-food options include another McDonald's, Wendy's, Carl's Jr., and Sonic Drive-In, all great alternatives or options to mix up your meal choices.
What are some nearby amenities customers can visit before or after dining?
Nearby amenities include Walmart Connection Center for shopping, State Bank of Texas for banking needs, and the South Garland park for outdoor activities.
Are there any nearby services for beauty or wellness near McDonald's?
Yes, you can find Smooth Touch Laser Solutions for beauty treatments and California Nails USA for nail and spa services nearby.
What category of restaurant is this McDonald's, and what types of cuisine does it offer?
This McDonald's is a fast food restaurant and burger joint that also offers coffee, breakfast items, sandwiches, and frozen desserts like ice cream and yogurt.