McDonald's

3.1
2367 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3285 Broadway Blvd, Garland, TX
75041, United States

Hours

Reviews

3.1
2,367 reviews
5 stars
782
4 stars
385
3 stars
302
2 stars
196
1 star
702

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several customers reported issues with food quality, including cold or improperly prepared items, and even unsanitary conditions.

Order Accuracy

Many customers experienced problems with missing items or incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.

Management Issues

Feedback indicated problems with management, including unprofessional behavior and lack of accountability among staff.
  • RR
    romi rodriguez
    5 days ago
    1.0
    This McDonald's on Broadway in Garland TX has an issue with fixing the wrong orders. I try to call and nobody ever answers the calls. My receipt clearly states how I ordered my burger and it was wrong anyway. And the bun was burnt. Please train your employees to read the request on the order.
  • EP
    E p
    5 days ago
    4.0
    The food wasn’t warm enough
  • VC
    Valeria Castro
    Jan 4, 2026
    1.0
    Horrible experiencia desde que llegue ya me estaba corriendo la señora del limpieza diciendo que los juegos se cerraban a las 7:30... y apenas eran las 7 😒... cuando me entregan mi pedido me lo entregan incompleto solicite la hamburguesa que me faltaba y la señorita que me atendió me aventó la hamburguesa y cuando le pedí sobrecitos de ketchup solo me dio 2 le dije que compre 4 hamburguesas a lo que me respondió pues solo damos 2 por hamburguesa le dije me tienes que dar 8 y me ignoro. JAMAS VUELVO A ESTE LUGAR PESIMO SERVICIO
  • MR
    michaela Robinson
    Dec 25, 2025
    1.0
    My order was missing food and I got old food after being in line . I called and the employee lied about being the manger just to give the phone to the actual manager. No apologies was given and they wanted me to drive all their way back there just to get some of my order remade and my food to be cold .
  • CO
    Corina Ontiveros
    Nov 26, 2025
    1.0
    When did they start putting big Mac sauce in the mcrib??? That totally screwed up our mcribs. Idk who thought that was a good, but it certainly was not!!!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 3285 Broadway Blvd, Garland, TX?

McDonald's at 3285 Broadway Blvd, Garland, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7 with options including same-day delivery and no-contact delivery.